Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
16
16
years of professional experience
Work History
Administrative Assistant
Imaginearth Inc (Fichisnacks.com)
, NY
01.2016 - Current
Processed Customer Information
Answered and directed phone calls
Maintain contact lists
Performed administrative duties such as filing, typing, copying, binding, scanning etc.,
Handled sensitive information in confidential manner
Organic Hair Stylist
Libellula Hair Studio
, NY
01.2018 - Current
Scheduled Appointments
Costumer Service
Maintained Salon Inventory
Certified in Organic Color Systems
Managed Social Media
Assistant
Celebrity Hairstylist
Mena, NY
01.2012 - 01.2018
General Stylist Assistant Duties
Prepared Models & Styled Models
Assisted in events such as NYFW
Education
High School Diploma - undefined
Brewster High School
2008
AA - Liberal Arts
State University of New York at Dutchess Community
College
2011
Cosmetology License -
Paul Mitchell The School Danbury
2013
Skills
Problem Anticipation and Resolution
Schedule Coordination
Handling Customer Complaints
Friendly and Relatable
Customer Service Management
Microsoft Office
Intuit QuickBooks
Multitasking and Prioritization
Timeline
Organic Hair Stylist
Libellula Hair Studio
01.2018 - Current
Administrative Assistant
Imaginearth Inc (Fichisnacks.com)
01.2016 - Current
Assistant
Celebrity Hairstylist
01.2012 - 01.2018
High School Diploma - undefined
Brewster High School
AA - Liberal Arts
State University of New York at Dutchess Community
College