Josette Gist
Romulus
Summary
Organized and dependable candidate, successful at managing multiple priorities, with a positive attitude. Willingness to take on added responsibilities to meet team goals. Orderly and committed medical/administrative assistant offering solid skills in customer relations, and resilience to handle challenges of fast-paced environments. Bringing a detail-oriented and decisive nature, sound judgment, good multitasking abilities, and a self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate medical and clerical tasks. Efficient with medical terminology.
Overview
34
34
years of professional experience
Work History
Administrative Assistant
Michigan Medicine University of Michigan
Ann Arbor
10.2023 - Current
- Updated contact lists regularly when changes occur in employee/faculty status or contact information.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Maintained inventory of office supplies and placed orders when necessary.
- Coordinated mailings including sorting mail, and preparing packages for shipping via courier service or postal service.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Processed invoices for payment using accounting software applications. Familiar with Concur, Chrome River, and Emburse Enterprise.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Assisted with volunteer opportunities- organizing swag items, scheduling meetings for collaboration. Setting up the presenters table. Keeping the team updated on the volunteers opportunities.
- Organized faculty picnics
- MHealthy Champion
Medical Assistant
Michigan Medicine University of Michigan
Ann Arbor
02.2015 - 10.2023
- Obtain client medical history, medication information, symptoms and allergies.
- Collect and documented patient medical information such as blood pressure and weight.
- Call and faxed pharmacies to submit prescriptions and refills. Submit and follow-up on Prior Authorizations.
- Teach patients about medications, procedures and care plan instructions.
- Collaborate with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Promote office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
- Obtained all prescribed laboratory testing.
- Compile necessary documents for billing packages.
- Monitor patients' response to therapy and report any unusual findings to Doctor, and RN.
- Office liaison for Stone Clinic.
- Office liaison for medication jynarque.
- Genetic testing kit liaison.
- Complete and organize department's mail.
CNA/Assistant Manager
Majors A.F.C. Home
Belleville
10.1991 - 10.2013
- Wrapped, dated and stored food in refrigerators under standardized temperature for future uses.
- Disposed waste and replenished fresh supplies by checking expiry dates and rotating stock.
- Received, inspected and verified food and kitchen inventory delivery before storage.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Effectively supervised staff of 12 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Defined clear targets and objectives and communicated to other team members.
- Delivered training for staff development, change management and materials, process and technical controls.
- Took care of people with schizophrenic and manic depressant disorders.
- Organized doctor appointments and work schedules for clients living there.
- Completed payroll for 12 employees.
- Fire safety liaison.
- Collaborated with doctors, case manager, family members regarding clients care.
Education
Certificate - Medical Assisting
Washtenaw Community College
Ann Arbor, MI08.2015
Associate of Applied Science - Healthcare/Science
Washtenaw Community College
Ann Arbor, MI05.2015
Certificate - CNA
Washtenaw Community College
Ann Arbor, MI06.2006
High School Diploma -
Airport Community High School
Carleton, MI06.1994
Skills
- Problem Anticipation and Resolution
- Coordinating Drug Refills
- Updating Medical Records
- Customer Service
- Medical Terminology
- EMR Systems
- Time Management
- HIPAA Compliance
- Medical Billing
- Judgment and Decision-Making
- Health Records Management
- Patient Data Gathering
- Standards Compliance
- Microsoft Excel
- Data entry
- Invoicing processing
- Travel coordination
- Meeting scheduling
- Inventory management
- Office organization
- Team collaboration
- Customer service
- Problem solving
- Effective communication
- Time management
- Record keeping
- Event planning
- Order placement
- Scheduling and calendar management
- Writing reports
- Multitasking Abilities
- Multi-task management
- Letter preparation
- Self-starter
- Task prioritization
- Microsoft office
- Conference planning
- Clerical support
- Office equipment maintenance
- Meeting logs management
Affiliations
- spending time with family
- gardening
- bowling
- trying new restaurants
- swimming
Accomplishments
- Voted #1 "who would you want to take care of you if you were sick", in my CNA class.
- Perfect Attendance award on several occasions.
- "Bubbles" award
- over 20+ "making a difference" awards.
- 1 MVP award
References
References available upon request.
Timeline
Administrative Assistant
Michigan Medicine University of Michigan
10.2023 - Current
Medical Assistant
Michigan Medicine University of Michigan
02.2015 - 10.2023
CNA/Assistant Manager
Majors A.F.C. Home
10.1991 - 10.2013
Certificate - Medical Assisting
Washtenaw Community College
Associate of Applied Science - Healthcare/Science
Washtenaw Community College
Certificate - CNA
Washtenaw Community College
High School Diploma -
Airport Community High School
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