Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Pintor

Kent

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

10
10
years of professional experience

Work History

Operations Manager

LA Fitness
01.2023 - Current
  • Enhanced customer satisfaction through swift resolution of member concerns and consistent communication with clients.
  • Managed financial tasks including budgeting, expense tracking, and revenue forecasting for the gym''s success.
  • Trained employees on general procedures, gym rules and duties.
  • Streamlined facility operations by creating efficient staff schedules and maintaining an organized work environment.

Personal Trainer Consultant

LA Fitness
09.2022 - 06.2023
  • Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
  • Implemented customer relationship management (CRM) systems, improving client engagement and retention rates.

Warehouse Specialist

Genie Industries
02.2021 - 11.2021
  • Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
  • Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
  • Loaded and unloaded items from and to shipping containers and vessels.
  • Operated various types of material handling equipment safely, including forklifts.

Warehouse Specialist

McCain Foods
01.2015 - 01.2021
  • Implemented quality control measures, significantly reducing errors and rework.
  • Ensured quality control by performing regular equipment maintenance, calibration, and troubleshooting.
  • Managed restocking duties during peak hours efficiently without compromising workplace safety or product quality standards.
  • Assisted with breaking down loads and stocking assigned sections.

Education

GED -

Othello High School
Othello, WA
06-2012

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Customer relationship management

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Operations Manager

LA Fitness
01.2023 - Current

Personal Trainer Consultant

LA Fitness
09.2022 - 06.2023

Warehouse Specialist

Genie Industries
02.2021 - 11.2021

Warehouse Specialist

McCain Foods
01.2015 - 01.2021

GED -

Othello High School