Stephanie Sunshine Valencia
San Jose,CA
Overview
6
6
years of professional experience
1
1
Certificate
Work History
Patient Service Representative
Palo Alto Medical Foundation
Los Gatos, CA
05.2020 - Current
- Use standardized protocols to schedule appointments for patients in both primary and specialty departments.
- Provides front desk support and customer service satisfaction to patients in a courteous and professional manner in accordance with performance standards.
- Operates a multi-line telephone console.
Assistant Manager Lead Barista
Nordstrom Ebar
San Jose, CA
12.2010 - 05.2015
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on training to employees.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
Associate of Science - Radiologic Tehcnology
Foothill College
Los Altos, CA06.2022
Bachelor of Science - Health Services Administration
San Jose State University
San Jose, CA12.2014
Certification
- American Registry of Radiologic Technologist License # (Pending)
- California Society of Radiologic Technologist License # RHT (Pending)
- State of California Fluoroscopy Permit # (Pending)
- BLS CPR certified by American Heart Association Expires June 2022
- Venipuncture Certification
Timeline
Patient Service Representative
Palo Alto Medical Foundation
05.2020 - Current
Assistant Manager Lead Barista
Nordstrom Ebar
12.2010 - 05.2015
Associate of Science - Radiologic Tehcnology
Foothill College
Bachelor of Science - Health Services Administration
San Jose State University
Clinical Experience
University of California San Francisco, San Francisco, CA Jan 2022 – June 2022
- UCSF Mount ZIon
- Ability to work under pressure with high patient traffic with outpatients.
- UCSF Parnassus
- Critical thinking when performing exams for trauma patients.
- UCSF Mission Bay
- UCSF Orthopedic Institute
- Ability to work under pressure with high patient traffic in the orthopedic department.
Palo Alto Medical Foundation, San Carlos, CA July 2021 – Dec 2021
- Critical thinking when performing exams for trauma patients.
- Ability to work under pressure with high patient traffic with outpatients.
El Camino Hospital, Mountain View, CA September 2020 - June 2021
- Geriatric