I am a out of the box thinking problem solver, with a passion for business, education, and human services. I believe that with my meticulous attention to detail, unparalleled drive, and communication adaptability, all goals are achievable. I have a mixed background in hospitality management, real estate, customer service, and the medical field. My education and experience in multiple fields, my willingness to learn and try new things, and unwavering reliability make me an unconventional asset in a multitude of positions and situations.
Overview
17
17
years of professional experience
Work History
General Manager of Hospitality and Opperations
GBR Investments
10.2014 - Current
Providing superior customer service in a fast paced, high stress environment to gain repeat business
Overseeing daily opperations of high volume restaurant/bar/event club including hiring/training/scheduling/supporting all bar, kitchen, wait, and janitorial staff, daily POS adjustments, maintaining inventory and ordering/reordering, cash handling, gambling opperations, and maintaining and complying with all liquor/gambling laws and regulations
Event coordination including charity fundraisers, bike runs, local sports and community fundraising, scheduling /set up/down/ payments of bands and musical acts
Board Member/Co Property Manager
Sisters-hood Venture LLC
11.2013 - Current
Leasing agent/property manager for all properties/units
Ensure yearly buisness renewals are filed/paid appropriately
Overnight Janitorial/Maintenance Supervisor
Welch Village
11.2007 - 03.2015
Ensure proper maintenance and cleanliness of 4 guest service buildings, 2 out buildings, and all lodging
Hire/train/oversee all staff
Accurately and efficiently see to all guest questions or complaints
Event set up/tear down
Ability to fill in any area of guest service (ticketing, rental, retail, hospitality, racing) due to staff call ins or high volume days to ensure guest satisfaction
Senior Operations Manager
Vintage Masonry dba Vintage Property Preservation
08.2010 - 06.2014
Accept/deny/facilitate all work from 20+ banks/mortgage companies/secondary management companies through entire repossession process from initial eviction to resale
Initial assessments of all properties per work orders including condition of entire property, bidding all repair and rehab work, submitting photo documentation in entirety
Daily Routing of 100+ work crews completing various areas of all rehab/repair, Preservation, and general maintenance in the most efficient and profitable manor over a 3 state span
Remotely retrieve all paperwork and photo documentation from field crews to insure timely completion of work orders
Internally QCing all work completed to maintain adequate maintenance scores and avoid chargebacks
Ability to perform all offered areas of field work provided to ensure timely completion of all work, and ability to accurately provide all bids to ensure profit
Acquisitions of new clients
Accounts payable
Accounts receivable
HHA
Abbey Care Inc Home Health
04.2009 - 08.2017
ADL's of patient with TBI
Assist with social outings
Accompaniment to all medical appointments including doctors, physical therapy, and eye doctor to accurately understand all medical conditions and be able to accurately assist RN case manager in writing care plan renewals/updates
Education
High School Diploma -
Hastings School District
Hastings, Minnesota
01.2008
CNA/HHA -
Dakota County Technical College
Rosemount, Minnesota
05.2009
General Education -
Inver Hills Community College
Inver Grove Heights, Minnesota
06.2011
Timeline
General Manager of Hospitality and Opperations
GBR Investments
10.2014 - Current
Board Member/Co Property Manager
Sisters-hood Venture LLC
11.2013 - Current
Leasing agent/accountant
J & K Real Investments LLC
11.2013 - Current
Senior Operations Manager
Vintage Masonry dba Vintage Property Preservation
08.2010 - 06.2014
HHA
Abbey Care Inc Home Health
04.2009 - 08.2017
Overnight Janitorial/Maintenance Supervisor
Welch Village
11.2007 - 03.2015
High School Diploma -
Hastings School District
CNA/HHA -
Dakota County Technical College
General Education -
Inver Hills Community College
Personal Information
Hobbies: Reading has always been my great love, as well as book collecting, I also enjoy history, specifically American military history