Summary
Overview
Work History
Education
Skills
Timeline
SalesManager

Tammy Olsen

Sales/Manager
Bensalem,pa

Summary

Dynamic Sales Manager with a proven track record at Kids Bedroom Shop, excelling in relationship building and sales team training. Achieved significant revenue growth through innovative strategies and exceptional customer service. Skilled in staff management and performance monitoring, fostering a motivated team to consistently exceed targets.

Overview

28
28
years of professional experience

Work History

Sales Manager

Kids Bedroom Shop
10.2024 - Current
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.

Home Furnishing Consultant

Raymour & Flanigan Furniture and Mattress Store
04.2020 - 10.2024
  • Updated customers on scheduled deliveries of furniture to homes.
  • Researched furniture materials and suggested pieces to clients based on budget and want.
  • Followed up with clients after installation and delivery to gauge customer satisfaction.
  • Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.

Finance Manager

Montgomeryville Nissan
02.2017 - 03.2020
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
  • Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Maximized profitability by negotiating and structuring optimal automotive financing deals.
  • Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
  • Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
  • Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
  • Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
  • Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.

Finance Manager

Hamilton Honda
01.2010 - 03.2015
  • Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
  • Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
  • Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
  • Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
  • Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
  • Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
  • Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
  • Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
  • Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
  • Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.

Vehicle Settlement Specialist

Reedman Auto
07.1997 - 04.2005
  • Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
  • Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
  • Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
  • Fostered a positive work environment by promoting open communication and setting clear expectations for team performance, resulting in increased employee satisfaction and retention rates.
  • Implemented ongoing training programs for sales staff on current financing products, incentives, and promotions.

Education

Pennsbury High School
Yardley Pa

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Achievement monitoring and reporting

Timeline

Sales Manager

Kids Bedroom Shop
10.2024 - Current

Home Furnishing Consultant

Raymour & Flanigan Furniture and Mattress Store
04.2020 - 10.2024

Finance Manager

Montgomeryville Nissan
02.2017 - 03.2020

Finance Manager

Hamilton Honda
01.2010 - 03.2015

Vehicle Settlement Specialist

Reedman Auto
07.1997 - 04.2005

Pennsbury High School

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Tammy OlsenSales/Manager