Nancy Louis

Pro Account Sales Associate

• Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
• Identified customer needs to deliver relevant product solutions and promotions that met target budgets.
• Cross-sold additional products and services to purchasing customers.
• Assisted customers during selection process and helped choose perfect products to meet individual needs.
• Recommended accessories and delivered details regarding latest promotions to increase sales.
• Promoted memorable shopping experiences resulting in increased customer retention and loyalty.
• Cultivated long-term relationships with clients to accurately quote prices and terms that achieved customer objectives.
• developing one-on-one relationships with and selling products to industrial, commercial and other professional customers
• Engaged customers in friendly, professional dialogue to determine needs.
• Collected payments and provided accurate change.
• Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
• Answered incoming telephone calls to provide store, products and services information.
• Helped customers find specific products, answered questions and offered product advice.
• Worked with fellow sales team members to achieve group targets.
• Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
• Answered product questions with up-to-date knowledge of sales and promotions.
• Developed trusting relationships with customers by making personal connections.
• Built and maintained relationships with peers and upper management to drive team success.
• Trained new team members in cash register operation, stock procedures and customer services.
• Increased purchase amounts by cross-selling with similar products.
• Reviewed files, recordings and other documents to obtain information to respond to requests.

• Provided classroom instruction outlined in teacher's lesson plans.
• Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
• Provided notes and reports on school day activities to primary teacher.
• Educated students in various subjects to provide seamless transition during absence of head teacher.
• Maintained rules of conduct that encouraged self-discipline and responsibility.
• Engaged students in discussions to promote interest and drive learning.
• Created classroom environment conducive to learning and appropriate to student maturity and interests.
• Differentiated classroom and small group instruction to meet needs of students with various learning styles and abilities.
• Managed high school classrooms during teacher absences.
• Tutored students individually and in small groups to help with difficult subjects.
• Monitored appropriate use and care of equipment, materials and facilities.

• Installed conduit systems, various lighting systems, and basic control systems.
• Troubleshot issues and developed effective solutions.
• Kept work areas clean, neat and free of hazards.
• Corrected issues and installed new fixtures, wiring, circuits and motors.
• Traced and diagnosed electrical malfunctions using hand tools and test equipment.
• Led team of apprentice electricians in installing electrical systems and inspecting existing circuits.
• Followed established safety practices when using tools and equipment.
• Installed and maintained breaker panels for commercial and residential buildings.
• Examined and tested electrical systems to locate loose connections or other faults and make proactive repairs.
• Verified measurements and made accurate cuts to avoid wasting materials on job sites.

• Assists licensed nursing personnel in providing direct services
• Supported patients by identifying and addressing mental health challenges.
• Developed and distributed daily patient satisfaction surveys.
• Provided excellent service to patients through personable communication.
• Documented and observed patient behavioral daily.
• Assistance with activities of a daily living including prompting, support, face checks, hall monitoring.
• Handled various patient-oriented duties, including vital sign monitoring, medication administration and patient behavior assessments.
• Followed all safety protocols when administering subcutaneous and intramuscular injections.
• Effectively managed daily charting for each patient.
• Obtained and maintained security clearance.

Was alert all times by paying close attention to details.

• Assisting with medication, cleaning tables after mealtime,

• Promoted workplace safety and reported any potential hazards quickly to the electrician.
• Kept work areas clean, neat and free of hazards.
• Verified measurements and made accurate cuts to avoid wasting materials on job sites.
• Completed semi-skilled and skilled work under supervision of fully qualified supervisors.
• Transported tools, materials and supplies to job locations.
• Maintained high levels of accuracy and customer satisfaction by thoroughly checking completed work.
• Transported required supplies and employees from headquarters to job site using company vehicles.
• Installed new electrical components, fixtures and motors.
• Assisted with electrical installation tasks, added new wiring and adjusted breaker boxes.
• Reviewed blueprints and electrical schematics to perform tasks to specifications.
• Completed semi-skilled and skilled work under supervision of fully qualified professionals.

• Provide good customer service.
• Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
• Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
• Mixed and matched paints according to customer specifications.
• Stocked shelves and supplies and organized displays to focus customer attention on specific items.
• Recommended merchandise to customers based on needs and preferences.
• Helped customers sign up for loyalty programs and submitted completed paperwork.
• Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
• Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
• Educated customers on product and service offerings.
• Observed customer behaviors to identify security threats and escalate concerns to supervisors.
• Operated ballymore and Order Picker.

• Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
• Marked homework assignments, tests and special projects.
• Collaborated with teacher to devise and implement developmentally appropriate lessons aligning with school's philosophy and mission.
• Drove social, emotional, intellectual, and physical development through age-appropriate enrichment activities.
• Participated in meetings with parents concerning child's progress and areas of concern during parent-teacher conferences.
• Supervised 100 students on field trips by performing head counts and maintaining group proximity to account for all children in busy, public environments.
• Monitored students in class, hallways and class to supervise, enforce rules and support lead teacher.
• Supervised students and maintained security throughout school buildings and on field trips.
• Prepared bulletin boards, classroom materials and individual student portfolios to support teacher plans.
• Organized and distributed learning materials like homework, textbooks and classroom supplies.
• Took attendance, graded assignments, and maintained routine student records.
• Prepared lesson materials and visual aids to reinforce lesson concepts.
• Cleaned and organized classrooms, materials, and supplies for maximum efficiency.
• Distributed classroom materials and supplies such as pencils, paper and art materials.