Steven Ahern
Wadsworth,Ohio
Summary
Graduate of Kent State with a degree in Business Marketing. Placed first in a gift coin sales competition and received company prizes for the efforts. Through education and work experience I have instilled attributes such as critical decision making, time-management, relationship building, and focused hard work.
Overview
3
3
years of professional experience
Work History
Head Server
Swenson's Drive-In Restaurants
Stow, Ohio
08.2018 - 08.2021
- Won annual Holiday gift coin sales competition out of 250 servers
- Sold $8,739 of individual dollar gift coins in a span of four weeks
- Held responsibilities of serving staff which includes training, paying out servers, allocating resources
- Managed food resources, memorized orders and coordinated customer service
- Served in a fast-paced environment which developed critical decision making and problem solving skills as well as the ability to multitask
Crew Member
City Of Wadsworth Street Department
Wadsworth, Ohio
05.2018 - 07.2018
- Collaborated with crew members to blueprint tasks and complete daily objectives
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Structured rules and guidelines to ensure proper usage and upkeep of tools and machinery
Assistant Coach
IVL Baseball
Wadsworth, Ohio
05.2018 - 07.2018
- Promoted a positive attitude to ensure players stayed focused and competitive
- Advised head coach on discipline, performance, and other decision-making areas
- Engaged athletes in discussions on mental preparedness, visualization and performance
- Developed and implemented training drills to improve team cohesiveness and performance
Education
BBA - Marketing, Business Management
Kent State University
Kent, OH05.2021
Skills
- Conflict and Complaint Resolution
- Verbal and Written Communication
- Customer Service and Rapport
- Upselling and Cross Selling
- Critical Decision Making
- Microsoft Office
- Point of Sale Systems
- Relationship Building
- Decision Making
Timeline
Head Server
Swenson's Drive-In Restaurants
08.2018 - 08.2021
Crew Member
City Of Wadsworth Street Department
05.2018 - 07.2018
Assistant Coach
IVL Baseball
05.2018 - 07.2018
BBA - Marketing, Business Management
Kent State University