Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Abigail Eason

Many,LA

Summary

Dynamic and results-driven professional with extensive experience in customer service and cash management at The Lake House Seafood and Steak. Proven ability to resolve conflicts and enhance customer satisfaction while efficiently managing cash operations. Skilled in task delegation and maintaining operational excellence, ensuring a positive dining experience for all guests.

Overview

13
13
years of professional experience

Work History

Head Server

The Lake house Seafood and Steak
Hemphill, TX
12.2021 - Current
  • Resolved customer complaints in a professional manner while maintaining positive relationships with customers.
  • Greeted guests, provided menus and answered questions regarding menu items.
  • Managed cash register operations including ringing up orders and processing payments accurately.
  • Tracked inventory levels of restaurant supplies and placed orders as needed.
  • Maintained an efficient working environment by ensuring all areas were stocked with necessary equipment and supplies.
  • Assigned duties to servers and monitored their performance.
  • Completed opening and closing checklists to ensure smooth restaurant operations.

Seasonal Worker

Walmart
Many, LA
10.2020 - 01.2021
  • Performed price changes as directed by supervisor.
  • Assisted shoppers in locating desired items within the store.
  • Assisted customers with product selection and purchase decisions.
  • Contributed to team efforts by accomplishing related tasks as needed.
  • Organized merchandise displays on the sales floor.
  • Sorted merchandise into appropriate departments for display or sale.
  • Provided excellent customer service at all times.
  • Stocked shelves with incoming inventory items.

Cash Office Associate /Customer Service Associate Cashier

Market Basket
Many, Louis
07.2012 - 08.2014
  • Maintained records of all daily transactions in an organized manner.
  • Prepared reports summarizing daily transactions for management review.
  • Provided excellent customer service by greeting customers promptly and courteously.
  • Processed refunds and credits due to customers in a timely manner.
  • Verified cash drawer, counted money and balanced receipts.
  • Organized work area to maintain cleanliness and safety standards.
  • Processed payments, reconciled accounts and made bank deposits.
  • Prepared and checked cashier register tills.
  • Greeted callers and identified their needs quickly and accurately.
  • Answered incoming calls and directed them to the appropriate department or individual.

Education

High School Diploma -

Norphlet High School
Norphlet, AR
05-2005

Skills

  • Customer service
  • Cash management
  • Conflict resolution
  • Time management
  • Communication skills
  • Task delegation
  • Complaint resolution
  • Cash handling
  • Check payment processing

References

  • Samantha Scaife / Family Friend for approx 4 years / 337-509-8207
  • Paula & Steve Baker / Employer & Family Friend for approx over 6 years /

Timeline

Head Server

The Lake house Seafood and Steak
12.2021 - Current

Seasonal Worker

Walmart
10.2020 - 01.2021

Cash Office Associate /Customer Service Associate Cashier

Market Basket
07.2012 - 08.2014

High School Diploma -

Norphlet High School

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