Grace Findlay
Summary
International relations graduate specializing in trade policy and global security research. Proficient in Spanish and Mandarin, enabling effective communication with diverse stakeholders. Demonstrates a strong work ethic and commitment to exceptional service across all areas.
Overview
8
8
years of professional experience
Work History
Head Server
Bistro du Jour on Capitol Hill
Washington
08.2024 - Current
- Promoted to head server after training and evaluating new employees, contributing to team development and service quality.
- Delivered exceptional customer service in high-volume, fast-paced environments, enhancing guest satisfaction while managing multiple priorities.
- Interacted with diverse clientele in a restaurant setting, fostering a welcoming atmosphere to enhance overall guest experience.
- Served high-profile government officials and business leaders during special events.
Research Intern
Foundation for the Defense of Democracies
Washington
09.2024 - 01.2025
- Conducted comprehensive research on BRICS trade policy and sanctions evasion, enhancing analytical writing and contributing to informed decision-making.
- Performed in-depth analysis of global security and defense issues for strategic insights.
- Maintained systematic records of research findings and publications, facilitating quick access and improving research efficiency.
Server
The Jetty Dock Bar
Grasonville
05.2022 - 08.2024
- Provided exceptional customer service in a fast-paced dining environment.
- Provided customer service in high-volume, fast-paced environments, effectively managing multiple priorities.
- Collaborated with kitchen staff to ensure timely order delivery.
- Trained new employees, facilitating communication with diverse clientele, including Mandarin- and Spanish-speaking guests.
Spanish Tutor
Denton
09.2018 - 12.2022
- Tutored K-12 and college students in Spanish reading, writing, speaking, and grammar, enhancing language proficiency across all levels.
- Designed personalized lesson plans to address diverse student needs and skill levels, fostering individualized learning.
- Conducted regular assessments to track student progress and adjust teaching strategies, ensuring effective learning outcomes.
Intern
Elysian.Compostable
Washington
09.2021 - 01.2022
- Analyzed legal and regulatory documents to identify emerging policy developments and operational implications.
- Developed presentations and briefing materials for leadership discussions and stakeholder engagement to enhance communication and decision-making.
- Participated in strategic planning meetings focused on sustainability initiatives and market positioning.
- Researched U.S. hemp industry regulations, sustainability policy, and environmental compliance trends to inform strategic decisions.
Education
Bachelor of Arts - International Relations, Minor in Mandarin Chinese
American University - School of International Service
Washington, DC05-2025
Skills
- Order accuracy
- Point of sale systems
- Cash handling
- Customer service
- Customer interactions
- Team collaboration
- Communication skills
- Research and analysis
- Fact-checking
- Customer service
Languages
- Mandarin Chinese (advanced)
- Spanish (fluent; Maryland Seal of Biliteracy)
- French (basic)
- Italian (basic)
Selected Research Interests
- China policy
- Geopolitics and economic statecraft
- Sanctions and global trade
- International security
- Global governance
- Peacebuilding Theory
- Social and economic Inequality
Timeline
Research Intern
Foundation for the Defense of Democracies
09.2024 - 01.2025
Head Server
Bistro du Jour on Capitol Hill
08.2024 - Current
Server
The Jetty Dock Bar
05.2022 - 08.2024
Intern
Elysian.Compostable
09.2021 - 01.2022
Spanish Tutor
09.2018 - 12.2022
Bachelor of Arts - International Relations, Minor in Mandarin Chinese
American University - School of International Service