Angelina Jean-baptiste

Behavior Health Technician with 4 years of experience providing direct care and support to individuals with mental health issues, behavioral issues and substance abuse issues. I've work effectively with diverse populations, including children, adolescents, and adults. I've worked 4 years with children/teens and 4 years with adults.

• Provided one-on-one support to clients with autism spectrum disorders, behavioral issue and issues with mental health addressing unique behavioral needs.
• Delivered compassionate patient care, focusing on safety, comfort and emotional support.
• Assisted in data collection and analysis, contributing to the ongoing evaluation of client progress.
• Implemented crisis intervention strategies when necessary to maintain a safe environment for both staff and clients alike during high-stress situations.
• Adapted therapy materials as needed to meet the unique needs of each individual client, ensuring optimal engagement during sessions.
• Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues with students or adults.
• applied behavioral interventions and support plans.
• Assist with daily living activities and collaborated with multidisciplinary teams.
• Developed strong rapport with clients and their families, fostering trust and open communication throughout the therapeutic process.
• Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection and notes.
• Trained clients to apply appropriate social skills and behavior modification techniques.
• Intervened with clients challenging behaviors by reinforcing therapeutic alternatives and coping mechanisms.
• Worked as part of collaborative team to address changing needs of children families In schools and adults in company facilities

Dedicated and compassionate Direct Support Professional with 5 years of experience providing high-quality care and support to individuals with developmental disabilities, intellectual disabilities, and mental health conditions. Also have a proven track record of promoting independence, dignity, and well-being of individuals served.

• Monitored progress and documented any patient health status changes, keeping healthcare team updated
• Worked to improve and enhance patient lives through effective and compassionate care
• Assisted disabled clients in any way necessary to facilitate independence and well-being
• Personal care and hygiene assistance
• Completed entries in log books, journals and care plans to document accurately report patient progress for other employers.
• Medication management and Followed care plan and directions to administer medications.
• Behavioral support and intervention
• Community integration and socialization
• Meal preparation and nutrition management
• Household management and maintenance
• Communication and advocacy
• Crisis intervention and prevention.

Dedicated and detail-oriented Warehouse

Associate with 2 years of experience in fast-paced warehouse environments. Proven ability to efficiently receive, store, and ship merchandise while maintaining accurate inventory records.

• Prepared orders for shipment by picking, packing, and labeling merchandise.
• Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems
• Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit
• Assisted in loading finished goods onto delivery vehicles as required
• Worked safely around moving machinery.
• Handled hazardous materials safely following prescribed regulations
• Fostered positive working relationships with internal staff members while providing superior customer service
• Communicated effectively with team members on matters related to work assignments
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets
• Packed materials and items in designated crates and boxes and properly sealed and labeled crates

• Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
• Answered questions about store policies and concerns to support positive customer experiences
• Checked prices for customers and processed items sold by scanning barcodes
• Processed POS transactions, including checks, cash and credit purchases or refunds
• Assisted customers by answering questions and fulfilling requests
• Operated cash register to record all transactions accurately and efficiently
• Bagged merchandise carefully to prevent damage of delicate items such as bread and eggs
• Supported team members and management by going above and beyond to meet goals