Summary
Overview
Work History
Education
Skills
Timeline

Maria Garcia

United Community Health Center
Storm Lake,IA
12
years of professional experience

My objective is to keep on learning new things so that I am able to continue growing and with the knowledge I have gain to be able to teach others, so they can grow as well.

Work History

Front Office Team Lead

1 Year 10 Months
United Community Health Center | 09.2024 - Current
  • Supervised front office operations as needed, ensuring optimal patient flow and satisfaction, assisting as needed if help needed
  • Trained staff on best practices for patient interaction and administrative procedures.
  • Processed check-ins and check-outs, check patient accounts, check coworker end day money collections, keeping track of schedules especially behavior health
  • Interpreting/translating as needed for Medical, Dental, Behavior Health
  • Monitored office supplies by checking inventory and placing orders as needed
  • Provided backup to front desk to step in to assist with various tasks whenever employee is absent or as needed in all departments
  • Learn Epic system on the Front office side with also learning Intergy for previous payments/debts as well as working with Athena
  • Assisting on entering slides when needed & collecting payments
  • Helping/assisting with any clinic events as needed

Pacient Care Tech

1 Year
United Community Health Center | 09.2023 - 09.2024
  • Assisted in patient monitoring and vital sign assessments to ensure optimal care delivery.
  • Documented patient information accurately in electronic health records to maintain data integrity.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
  • Translate and Interpret for providers as needed when needed to ensure best care possible for patients
  • Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
  • Learning Epic & Athena system for Medical purposes to document results & information
  • Calling patients to inform them of results
  • Filling out FMLA documentation

Front Office Receptionist

8 Months
Unitede Community Health Center | 01.2023 - 09.2023
  • Managed front desk operations, ensuring efficient patient check-in and appointment scheduling and check out.
  • Coordinated communication between patients and healthcare professionals to enhance service delivery.
  • Developed and maintained strong relationships with patients, fostering a welcoming environment.
  • Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
  • Maintained clean reception area to promote positive, professional environment for clients.
  • Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
  • Offered every visitor professional and prompt service, completing check-ins, verifying paperwork
  • Working with Athena system, Collecting payments & informing of balances to patients

Accounting Clerk

2 Months
Tyson Fresh Meats | 11.2022 - 01.2023
  • Assisting with accountability for product produced at end of day for night shift
  • Maintained updated spreadsheets for daily reports of Day and Night shift product produced and product needed to be deleted/completed
  • Send daily reports for night management of total product produced for day & weekly
  • Working with WMS program Excel spreadsheets, formulas
  • Answering phone calls & giving reports as needed to management on Day Shift and night shift

Foreign Object

1 Year 1 Month
Tyson Foods | 10.2021 - 11.2022
  • Check belts daily/every Run
  • Preform monthly Audits on Floors, (harvest, Cut, Converting)
  • Inform/Report of any Foreign object to Managers & follow up as needed
  • Send out Daily Reports of Findings
  • Keep track of daily audit walks & document send out report
  • Update changes/Audits into Safety Chain as needed.
  • Daily Floor inspections with Managers on harvest, converting and cut
  • Work with little to no supervision
  • Do/Attend Daily meetings with TM's & Supervisors about Foreign object & Preform a walk after
  • Plan/Do Monthly activities for Team Members
  • Attend Meetings weekly with upper managers
  • Do powerpoint presentations
  • Do work orders as needed
  • A lot of communication with Supervisors, QA's, and Maintenance TM's

Quality Assurance Technician

5 Months
Tyson Foods | 04.2022 - 09.2022
  • Daily/hourly Audits of Temps & Certain specs of product
  • Daily/Hourly Water Temps of sterilizer
  • Chemical handling as in Audits make sure its in compliance
  • Daily Team Member PPE/ Hygiene Audits
  • Working with Bio Q scanning Hogs
  • Entering Hog Tattoos
  • Entering Audits/Data Info into tablets
  • Collecting Samples for Tests of Hogs
  • Communication with Managers

Safety Clerk

2 Years 2 Months
Tyson Foods | 07.2019 - 09.2021
  • File paper work on daily basis
  • Send out manager tracking (Safety Packets) on daily basis
  • Assist Safety Director/Supervisor/ Safety Reps in daily task or when needed
  • Prepare bimonthly Safety meetings for plant wise (Red Folder Meeting Packets)
  • Create Chemical Labels as needed & tags /
  • Create posters for work related events
  • Send Reports of Quick fixes on daily basis/ if any
  • Track Investigations & upload them to Safety Events
  • Keep track of Safety violations/protocols
  • Update boards as needed
  • Input/update data on daily basis for First Aids/Recordables and other -tracking
  • Pick safety captains every other week
  • Order supplies when needed
  • Help translate/interpret when needed
  • Help with Safety Celebrations & keeping track of them
  • Enter work orders in system/ Write up work orders when needed
  • Run Errands if needed for work related events
  • Answer phone calls & send out e-mails
  • Assist in meetings when needed (take notes & type out Meeting Minutes after)
  • Update lists as needed (Alpha list with terms and new hires)
  • Report monthly P-card reports of spending we did (when we had a card)
  • Deactivate modules/activate, check impacts
  • Enter JSA Sign offs/update them as needed
  • Communicate with TM's/ supervisors/ upper management when needed
  • Participate in events when needed

Data Entry Clerk

1 Year
Tyson Foods | 07.2018 - 07.2019
  • Assist supervisors on a day to day task
  • Making sure supervisors have all their paperwork for the day
  • Enter data (downtime, hog tracking/ calculate department hours for overtime TM's/ etc.
  • Deliver TNA's to supervisors and turn in TNA's at the end of the shift plus other paper work
  • Answer phone calls
  • Translate/Interpret for supervisors/team members when needed
  • Inform supervisors of any schedule changes
  • Do Schedule miss for cut floor & retrim and inform them of any changes from A-shift
  • Send E-mails/ inform through every run/ break
  • File paperwork/ keep track of papers on daily basis
  • Keep Safety Contacts updated/ make changes as needed
  • Collect Safety Contacts at the end of each month for all departments, hand out new ones for next month
  • Report every run how many exports made for retrim & Downtime
  • Help track production yields/ Do production yields for ham line & Kill Floor
  • Enter Eye for Detail Data in system
  • Learned my way around floors in order to run errands both inside production and outside (Converting, Cut, Harvest, Freezer, Loadout and Box shop of Converting, Cut Floor.)
  • Communicate with supervisors and upper management on a day to day basis or when needed

Production Worker

2 Years 1 Month
Tyson Foods | 06.2016 - 07.2018
  • Bag loins, tenderloins, sirloins, & ribs
  • Make labels for boxes, and products (tenderloins, loins, sirloins, & ribs) such as date labels and other labels
  • Box tenderloins & Ribs & sirloins
  • Knife experience with cutting ribs & making sure have the correct weight
  • Cutting miscut ribs & Loins
  • Cutting tenderloins (bruised ones)
  • Redo any rework that had to be done with bagging or cutting or removing labels/boxes
  • Skin sirloins & tenderloins
  • Label products (loins, tenders, ribs and etc.)
  • Weight products on scale (loins & tenderloins)/assist with changing labels of the scales
  • Open leakers of Ribs, tenderloins & Loins
  • Bag Export products Loins, Ribs, Sirloins & Tenderloins with correct bag & label and make sure product with good for export
  • Box Export Products Ribs & Tenderloins
  • Help translate for Tm's
  • Help with PH meter on loin line & also Cut Floor Loin line
  • Flip bellies on belly line
  • Make Boxes for Ham line & Cut Floor
  • Work in Rib Station area, do box riblets & miscut ribs/ribs
  • Put product (sirloins, tenders, Ribs) in combos & Dry Ice
  • Know my way around the retrim floor & cut floor
  • Ability to interact with Team members on a day to day basis/communicate with them

Assistant Teacher

7 Months
East Elementary School | 11.2015 - 06.2016
  • Translate/ Interpret
  • Assist teachers on day to day tasks with students
  • Help students on daily tasks such as reading, writing, and with afternoon activities/snack time
  • Come up with new activities for the students
  • Come up with new activities for students during recess time
  • Help clean up at the end of day/end of each activity

Telemarketer

4 Months
Marketlink | 09.2014 - 01.2015
  • Constantly answer phone calls/make phone calls
  • Provide costumers with information of the offers we had
  • Persuade costumers to buy cable, internet, or phone services
  • Multitask entering information, while talking to costumers
  • Enter information in the computer

Education

High School Diploma

Storm Lake High School | Storm Lake, IA | 05-2016

- phycology, computer classes

Iowa Central Community College | Fort Dodge, IA
Have completion of some classes such as

No Degree - Accounting

Buena Vista University | Storm Lake Iowa

1 year course of basics with a few Accounting courses

Skills

Took 2 Classes for Spanish interpreter (reading
writing
& communication)
Bilingual; Fluent in English & Spanish (reading writing & communication)
Proficient with computer skills such as Microsoft Word
Excel & powerpoint)
Fast Learner
Multi-tasker
Know my way around the floors Harvest
Cut
Converting
Yards
Coolers
Loadout
Freezer
Ability to work independently or as part of the team with little to no supervision
Ability to prioritize tasks
Maintaining confidentiality
Dependable
Reliable
and punctual

Timeline

Front Office Team Lead

United Community Health Center
09.2024 - CurrentRead More

Pacient Care Tech

United Community Health Center
09.2023 - 09.2024Read More

Front Office Receptionist

Unitede Community Health Center
01.2023 - 09.2023Read More

Accounting Clerk

Tyson Fresh Meats
11.2022 - 01.2023Read More

Quality Assurance Technician

Tyson Foods
04.2022 - 09.2022Read More

Foreign Object

Tyson Foods
10.2021 - 11.2022Read More

Safety Clerk

Tyson Foods
07.2019 - 09.2021Read More

Data Entry Clerk

Tyson Foods
07.2018 - 07.2019Read More

Production Worker

Tyson Foods
06.2016 - 07.2018Read More

Assistant Teacher

East Elementary School
11.2015 - 06.2016Read More

Telemarketer

Marketlink
09.2014 - 01.2015Read More

Iowa Central Community College

from phycology, computer classes
Read More

Storm Lake High School

High School Diploma
Read More

Buena Vista University

No Degree from Accounting
Read More
Maria Garcia