My objective is to keep on learning new things so that I am able to continue growing and with the knowledge I have gain to be able to teach others, so they can grow as well.
Work History
Front Office Team Lead
1 Year 10 Months
United Community Health Center | 09.2024 - Current
Supervised front office operations as needed, ensuring optimal patient flow and satisfaction, assisting as needed if help needed
Trained staff on best practices for patient interaction and administrative procedures.
Processed check-ins and check-outs, check patient accounts, check coworker end day money collections, keeping track of schedules especially behavior health
Interpreting/translating as needed for Medical, Dental, Behavior Health
Monitored office supplies by checking inventory and placing orders as needed
Provided backup to front desk to step in to assist with various tasks whenever employee is absent or as needed in all departments
Learn Epic system on the Front office side with also learning Intergy for previous payments/debts as well as working with Athena
Assisting on entering slides when needed & collecting payments
Helping/assisting with any clinic events as needed
Pacient Care Tech
1 Year
United Community Health Center | 09.2023 - 09.2024
Assisted in patient monitoring and vital sign assessments to ensure optimal care delivery.
Documented patient information accurately in electronic health records to maintain data integrity.
Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.
Translate and Interpret for providers as needed when needed to ensure best care possible for patients
Monitored patient specimen samples and test results to effectively alert supervisors of potentially unhealthy changes.
Learning Epic & Athena system for Medical purposes to document results & information
Calling patients to inform them of results
Filling out FMLA documentation
Front Office Receptionist
8 Months
Unitede Community Health Center | 01.2023 - 09.2023
Managed front desk operations, ensuring efficient patient check-in and appointment scheduling and check out.
Coordinated communication between patients and healthcare professionals to enhance service delivery.
Developed and maintained strong relationships with patients, fostering a welcoming environment.
Reduced wait times for callers, promptly answering phone lines and directing calls as needed.
Maintained clean reception area to promote positive, professional environment for clients.
Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
Offered every visitor professional and prompt service, completing check-ins, verifying paperwork
Working with Athena system, Collecting payments & informing of balances to patients
Accounting Clerk
2 Months
Tyson Fresh Meats | 11.2022 - 01.2023
Assisting with accountability for product produced at end of day for night shift
Maintained updated spreadsheets for daily reports of Day and Night shift product produced and product needed to be deleted/completed
Send daily reports for night management of total product produced for day & weekly
Working with WMS program Excel spreadsheets, formulas
Answering phone calls & giving reports as needed to management on Day Shift and night shift
Foreign Object
1 Year 1 Month
Tyson Foods | 10.2021 - 11.2022
Check belts daily/every Run
Preform monthly Audits on Floors, (harvest, Cut, Converting)
Inform/Report of any Foreign object to Managers & follow up as needed
Send out Daily Reports of Findings
Keep track of daily audit walks & document send out report
Update changes/Audits into Safety Chain as needed.
Daily Floor inspections with Managers on harvest, converting and cut
Work with little to no supervision
Do/Attend Daily meetings with TM's & Supervisors about Foreign object & Preform a walk after
Plan/Do Monthly activities for Team Members
Attend Meetings weekly with upper managers
Do powerpoint presentations
Do work orders as needed
A lot of communication with Supervisors, QA's, and Maintenance TM's
Quality Assurance Technician
5 Months
Tyson Foods | 04.2022 - 09.2022
Daily/hourly Audits of Temps & Certain specs of product
Daily/Hourly Water Temps of sterilizer
Chemical handling as in Audits make sure its in compliance
Daily Team Member PPE/ Hygiene Audits
Working with Bio Q scanning Hogs
Entering Hog Tattoos
Entering Audits/Data Info into tablets
Collecting Samples for Tests of Hogs
Communication with Managers
Safety Clerk
2 Years 2 Months
Tyson Foods | 07.2019 - 09.2021
File paper work on daily basis
Send out manager tracking (Safety Packets) on daily basis
Assist Safety Director/Supervisor/ Safety Reps in daily task or when needed
Send Reports of Quick fixes on daily basis/ if any
Track Investigations & upload them to Safety Events
Keep track of Safety violations/protocols
Update boards as needed
Input/update data on daily basis for First Aids/Recordables and other -tracking
Pick safety captains every other week
Order supplies when needed
Help translate/interpret when needed
Help with Safety Celebrations & keeping track of them
Enter work orders in system/ Write up work orders when needed
Run Errands if needed for work related events
Answer phone calls & send out e-mails
Assist in meetings when needed (take notes & type out Meeting Minutes after)
Update lists as needed (Alpha list with terms and new hires)
Report monthly P-card reports of spending we did (when we had a card)
Deactivate modules/activate, check impacts
Enter JSA Sign offs/update them as needed
Communicate with TM's/ supervisors/ upper management when needed
Participate in events when needed
Data Entry Clerk
1 Year
Tyson Foods | 07.2018 - 07.2019
Assist supervisors on a day to day task
Making sure supervisors have all their paperwork for the day
Enter data (downtime, hog tracking/ calculate department hours for overtime TM's/ etc.
Deliver TNA's to supervisors and turn in TNA's at the end of the shift plus other paper work
Answer phone calls
Translate/Interpret for supervisors/team members when needed
Inform supervisors of any schedule changes
Do Schedule miss for cut floor & retrim and inform them of any changes from A-shift
Send E-mails/ inform through every run/ break
File paperwork/ keep track of papers on daily basis
Keep Safety Contacts updated/ make changes as needed
Collect Safety Contacts at the end of each month for all departments, hand out new ones for next month
Report every run how many exports made for retrim & Downtime
Help track production yields/ Do production yields for ham line & Kill Floor
Enter Eye for Detail Data in system
Learned my way around floors in order to run errands both inside production and outside (Converting, Cut, Harvest, Freezer, Loadout and Box shop of Converting, Cut Floor.)
Communicate with supervisors and upper management on a day to day basis or when needed
Production Worker
2 Years 1 Month
Tyson Foods | 06.2016 - 07.2018
Bag loins, tenderloins, sirloins, & ribs
Make labels for boxes, and products (tenderloins, loins, sirloins, & ribs) such as date labels and other labels
Box tenderloins & Ribs & sirloins
Knife experience with cutting ribs & making sure have the correct weight
Cutting miscut ribs & Loins
Cutting tenderloins (bruised ones)
Redo any rework that had to be done with bagging or cutting or removing labels/boxes
Skin sirloins & tenderloins
Label products (loins, tenders, ribs and etc.)
Weight products on scale (loins & tenderloins)/assist with changing labels of the scales
Open leakers of Ribs, tenderloins & Loins
Bag Export products Loins, Ribs, Sirloins & Tenderloins with correct bag & label and make sure product with good for export
Box Export Products Ribs & Tenderloins
Help translate for Tm's
Help with PH meter on loin line & also Cut Floor Loin line
Flip bellies on belly line
Make Boxes for Ham line & Cut Floor
Work in Rib Station area, do box riblets & miscut ribs/ribs
Put product (sirloins, tenders, Ribs) in combos & Dry Ice
Know my way around the retrim floor & cut floor
Ability to interact with Team members on a day to day basis/communicate with them
Assistant Teacher
7 Months
East Elementary School | 11.2015 - 06.2016
Translate/ Interpret
Assist teachers on day to day tasks with students
Help students on daily tasks such as reading, writing, and with afternoon activities/snack time
Come up with new activities for the students
Come up with new activities for students during recess time
Help clean up at the end of day/end of each activity
Telemarketer
4 Months
Marketlink | 09.2014 - 01.2015
Constantly answer phone calls/make phone calls
Provide costumers with information of the offers we had
Persuade costumers to buy cable, internet, or phone services
Multitask entering information, while talking to costumers
Enter information in the computer
Education
High School Diploma
Storm Lake High School | Storm Lake, IA | 05-2016
- phycology, computer classes
Iowa Central Community College | Fort Dodge, IA
Have completion of some classes such as
No Degree - Accounting
Buena Vista University | Storm Lake Iowa
1 year course of basics with a few Accounting courses
Skills
Took 2 Classes for Spanish interpreter (reading
writing
& communication)
Bilingual; Fluent in English & Spanish (reading writing & communication)
Proficient with computer skills such as Microsoft Word
Excel & powerpoint)
Fast Learner
Multi-tasker
Know my way around the floors Harvest
Cut
Converting
Yards
Coolers
Loadout
Freezer
Ability to work independently or as part of the team with little to no supervision