Angelica Serrano
Chicago,United States
Summary
Hardworking, Detailed-Oriented Individual with extensive customer service and money handling experience. Familiar with operation of Microsoft Word, Access, Excel and PowerPoint. Work well under pressure with people on all levels and proven as a problem solver.
Overview
17
17
years of professional experience
Work History
Retail/Customer Service/Production
SAVERS
09.2015 - Current
- In a busy store working well under pressure with cleaning and organizing clothes by sizes
- Working in back production, checking clothes, making sure it is in condition and quality
- Putting in data in the computer to print pricing tags
- Also, dealt with the number of customers on the sales floor on a daily basis
Retail Team Member
BIG LOTS
10.2012 - 03.2013
- In a busy store working well under pressure with amounts of customers in a daily basis
- Involved in operations including sales, cashiering, inventory, displaying merchndise
- Overnight stock/ production work price tagging products
Stock Associate (TMP)
DOLLAR GENERAL
08.2011 - 12.2011
- In the new store opening, putting up displays, stocking up merchandise, price tags getting store ready for grand opening
Sales Associate
BURLINGTON COAT FACTORY
10.2007 - 12.2009
- The busy store dealt with the coat department, organizing, displaying new merchandise and dealing with inventory
- Dealt with large amounts of customers/ helping with their orders etc
Education
Diploma - Accounting and Business Computer
The College Office of Technology
Chicago, ILDiploma - Basis skills, Math, Reading, Spanish, Cooking, Athletic, Sewing, Woodshop
Roberto Clemente Academy
Chicago, ILSkills
- Retail/ Customer Service
- Cashier/ Cash handling
- Production/ Equipment Operation
- Bilingual (English, Spanish)
Timeline
Retail/Customer Service/Production
SAVERS
09.2015 - Current
Retail Team Member
BIG LOTS
10.2012 - 03.2013
Stock Associate (TMP)
DOLLAR GENERAL
08.2011 - 12.2011
Sales Associate
BURLINGTON COAT FACTORY
10.2007 - 12.2009
Diploma - Basis skills, Math, Reading, Spanish, Cooking, Athletic, Sewing, Woodshop
Roberto Clemente Academy
Diploma - Accounting and Business Computer
The College Office of Technology
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