Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Cecilia Cruz

Romeoville,IL

Summary

Highly motivated and positive individual with great organizational and communication skills. Customer service master and efficient problem solver. Deftly manages administrative functions while delivering thorough answers and solutions to foster exceptional customer experiences.

Overview

11
11
years of professional experience

Work History

Business Assistant

Heartland Dental
Romeoville, IL
02.2019 - Current
  • Accounts Receivable
  • Hygiene Coordinator
  • Account audits and adjustments
  • Insurance Coordinator
  • Finance Advisor
  • Provide excellent patient services and follow ups
  • Train new BA team member
  • Cross-Trained team members on BA duties
  • Cross-trained as a dental assistant
  • Partnered with Doctor and PMO to lead team meetings
  • Partnered with on call emergencies or off day needed duties

Receptionist

Dental Dreams
Joliet, IL
02.2011 - 01.2019
  • Answered incoming calls and made outgoing calls
  • Verified insurances
  • Scheduled Patients
  • Collected co pays
  • Checked patients in and out of office
  • Worked with patients in person and through answering phones
  • Discussed treatment services

Sales consultant/ Pet Counselor

Petland
Joliet, IL
10.2010 - 02.2011
  • Collected payments
  • Groomed animals
  • Cleaned animals
  • Help customers with questions
  • Financed customers with carecredit

Education

Associate Degree -

Joliet Junior College
Joliet
2010

High School Diploma - undefined

Joliet West High School
2009

Skills

  • Computer proficiency
  • Microsoft office
  • Leadership skills
  • Problem Solving abilities
  • Sales experience
  • Good communications skills
  • Team player
  • Customer Service experience
  • Worked in fast paced and multi-task environment
  • Eagle Soft
  • Responsible
  • Organized

References

Sara Fuller

Phone: 630-277-1725

Kiley King

Phone: 779-435-3366

Dana Pileggi

Phone: 815-756-0130

Eric Townsend

Phone: 708-724-2153

Timeline

Business Assistant

Heartland Dental
02.2019 - Current

Receptionist

Dental Dreams
02.2011 - 01.2019

Sales consultant/ Pet Counselor

Petland
10.2010 - 02.2011

Associate Degree -

Joliet Junior College

High School Diploma - undefined

Joliet West High School

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Cecilia Cruz