Edward Lloyd
Portsmouth,VA
Summary
Skilled Process Guide with broad experience in managing and improving complex processes. Strengths lie in problem-solving, project management, and team leadership skills. Known for successfully implementing operational improvements that increase efficiency and enhance quality. Have consistently made significant impacts on previous workplaces through innovative process enhancements.
Overview
8
8
years of professional experience
Work History
Process Guide
Amazon.com Services
Chesapeake, VA
03.2024 - Current
- Assisted with the creation of process documentation and training materials.
- Provided guidance to team members on best practices for processes.
- Trained personnel on newly implemented processes or updated existing ones.
Process Guide
Amazon.com Fulfillment Center
Florence, NJ
06.2022 - 03.2024
- Conducted process reviews and audits to ensure compliance with standards.
- Identified areas of process improvement and recommended solution
- Performed root cause analysis on production issues and identified corrective actions.
Learning Ambassador
Amazon.com Fulfillment Center
Somerset, NJ
12.2020 - 06.2022
- Participated in training sessions related to eLearning tools and techniques.
- Reviewed existing policies and procedures related to academic integrity and plagiarism.
- Delivered feedback using positive reinforcement techniques to encourage, motivate and build confidence in students.
Behavioral Aide
behavioral Health Solutions of pennsylvania
Elkins Park, PA
04.2017 - 05.2021
- Developed and implemented behavior intervention plans for clients.
- Monitored client progress and documented changes in behavior.
- Assisted clients in developing social skills, coping strategies, and problem-solving skills.
Education
GED -
MERGENTHALER VOCATIONAL TECHNICAL HIGH
Baltimore, MD06-1979
Skills
- Collaborative mindset
- Business process
- Business process reengineering
- Schedule development
- Processes and procedures
- Industrial hygiene
- Training and mentoring
Accomplishments
I was recognized in the managers chat for coming up with the idea of using magnet caution tape instead of the roll which was environmental friendly and cost effective.
Timeline
Process Guide
Amazon.com Services
03.2024 - Current
Process Guide
Amazon.com Fulfillment Center
06.2022 - 03.2024
Learning Ambassador
Amazon.com Fulfillment Center
12.2020 - 06.2022
Behavioral Aide
behavioral Health Solutions of pennsylvania
04.2017 - 05.2021
GED -
MERGENTHALER VOCATIONAL TECHNICAL HIGH