Andrea Gatty
Lawrenceville,GA
Summary
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
11
11
years of professional experience
Work History
Account Manager
Spectrum Entertainment And
Norcross, GA
03.2014 - Current
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.
- Liaised between account holders and various departments.
- Expanded sales by facilitating client satisfaction and renewing customer relations.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Reinvented team interaction with prospective clients by developing innovative and creative sales pitch.
- Achieved monthly quota and grew sales
Food Runner
Movie Tavern
Lawrenceville, GA
10.2012 - 12.2013
- Garnished dishes and quickly delivered items to customers, minimizing wait times.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Cleared tables immediately after guests left in preparation for next party.
- Answered questions from restaurant patrons regarding menu items.
- Trained new employees on all aspects of the daily responsibilities
Retail Sales Associate
Dots Clothing Store
Buford, GA
03.2012 - 05.2012
- Helped customers complete purchases, locate items and join reward programs.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Used POS system to process sales, returns, online orders and gift card activations.
- Greeted customers and helped with product questions, selections and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Assistant Teacher
Primrose Preschool
Lawrenceville, GA
06.2011 - 02.2012
- Worked with teachers to design lesson plans and coordinate activities for classes, consistently noting successful ideas and identifying areas for improvement.
- Provided one-on-one and group-based learning support to maintain student progress and development.
- Kept records of student progress for teachers and parents and made notes on details such as behavior, grades, comprehension and personal growth.
- Assisted teachers with classroom management and document coordination to maintain positive learning environment.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
Cashier
Food Lion
Lawrenceville, GA
05.2010 - 07.2011
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Checked identification for proof-of-age for alcohol and tobacco sales
- Maintained cash drawer per shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Greeted Customers
Education
Audio Engineering - Music
Atlanta Institute of Music
Duluth, GA04.2012
High School Diploma -
Collins Hill High School
Suwanee, GA2010
Skills
- Cost reviewing
- Account verification
- New account creation
- Database Management
- Strategic planning
- Relationship building and management
- Sales Reporting
- Account servicing skills
- Networking skills
- Account management
- Vendor relations
- Client Development
Timeline
Account Manager
Spectrum Entertainment And
03.2014 - Current
Food Runner
Movie Tavern
10.2012 - 12.2013
Retail Sales Associate
Dots Clothing Store
03.2012 - 05.2012
Assistant Teacher
Primrose Preschool
06.2011 - 02.2012
Cashier
Food Lion
05.2010 - 07.2011
Audio Engineering - Music
Atlanta Institute of Music
High School Diploma -
Collins Hill High School