STEPHANIE BARRETT
Waukee,IA
Summary
Experienced Administrative professional skilled in handling correspondence, filing, and other clerical needs for busy teams. Knowledgeable about financial controls, business practices and industry standards. Bringing superior communication customer service, and time management abilities.
Overview
26
26
years of professional experience
Work History
Secretary II
Iowa Racing And Gaming Commission
Des Moines, United States
01.2017 - Current
- Provide administrative assistance to the agency that oversees lowa's casinos
- Receive and route incoming calls and correspondence to promote timely communication
- Calculate, enter and audit weekly wires for all 24 Iowa casinos
- Enter and audit all applicant background checks for Iowa casino gaming licenses
- Respond promptly to all law enforcement agency inquiries for background checks for current and former gaming employees
- Provide customer service and fulfill office duties, including greeting guests, filing, mail distribution and creating of correspondence for inquiries
- Skilled in Excel and Outlook programs
- Composed internal and external correspondence for senior management and reviewed documentation to eliminate errors.
Clerk Specialist
Iowa Workforce Development
Des Moines, Iowa
01.2010 - 01.2017
- Provide information to participants and field staff concerning rules and regulations of the Trade Act
- Research invoiced tool purchases made by participants and made appropriate payments
- Process transportation, tuition and tools payments daily with accuracy and within federally mandated time frame
- Monitor grades, attendance and submission of education schedules for active participants
- Communicate with internal and external departments and vendors to meet there needs in a polite and courteous manner
- Ability to oversee and handle confidential files and records with tact and discretion
- Make appropriate case notes on each individual.
- Provided quality clerical support through data entry, document management, email correspondence and overseeing operation of office equipment.
- Interacted with customers by phone, email or in-person to provide information.
Workforce Associate
Iowa Workforce Fort Dodge
01.2009 - 01.2010
- Was a temporary position learning and helping with all aspects of lowaWorks
- Helping with integration typing and filing
- Learning all aspects of the WIA program obligating monies to the schools and paying them in a timely manner, Helping customer with skills development and membership making sure they put in the correct info on their applications, helping them develop resumes, looking up job orders for them and making sure they get the right applications
- Running Dbro's and wagea data for income validations
- Worked with IWORKS database on a daily basis.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Maximized customer interactions by promptly identifying needs and wants.
Warranty Clerk
Hog Slat Inc
01.2005 - 01.2008
- Create purchase orders and sales orders for customers returning parts for warranty and repair and/or return
- Order controls on a need to basis for direct shipment to the customers or the stores
- Address trouble shooting and customer complaints and concerns
- Maintain and approve all bills associated with the repairs and/or warranties
- Various secretarial duties including filing, typing, answering a multi line phone, Ups shipping, receiving, photo copying, emailing, and scanning documents.
- Resubmitted claims after editing or denial to achieve financial targets and reduce outstanding debt.
Manager and Assistant Manager
Kum and Go
01.2002 - 01.2005
- Conducted interviews of all new hires, ordered all necessaryinventory for the store
- Enter and problem solve all daily books, maintain vendor invoices,addressed all customer complaints, suggestive sell items of themonth, and bank deposits Oversaw Blimpies took daily inventory ofproduct, organized and prepared foods for all caters.
Secretary
Lohrville Chiropractic Clinic
01.2001 - 01.2002
- Answered telephone, filed medical insurance claims, filing, bankdeposits, scheduled appointments, greeted patients, and recordedpatient files.
Bookkeeper
Farmers Lumber Coop
01.1998 - 01.2001
- In charge of accounts receivable, accounts payable, payroll, monthlybank reconciliation, bank deposits, figure and file monthly andyearly taxes, answer phone, filing, took construction orders fromcontractors, loading and delivering of materials on construction site,and helped organize and do yearly audit by auditor.
Secretary
Simply Grand Candles
01.1996 - 01.1997
- Answered phone, accounts receivable, filing, took and placed candleorders on the phone from customers, bank deposits, payroll,shipping and receiving.
Accounts Payable Clerk
Hog Slat
01.1994 - 01.1996
- Typing of all legal contracts of hog buildings for salesmen, accountspayable for job contractors, filing, answered telephone, entering ofbills in computer, bank deposits, and shipping and receiving.
Education
High School Diploma -
Pocahontas Area Middle/ High School
Pocahontas, IA05.1989
Criminal Justice
Iowa Lakes Community College
Estherville, IAAccounting
Iowa Central Community College
Fort Dodge, IASkills
- Stephanie
- Accounts receivable and
- Vendor relations skills
- Payable
- Multitasking
- Leadership
- Problem-solving
- Organizational skills
- Confidentiality
- Understanding
- Research and Analytical Skills
- Verbal and Written Communication
- Task Prioritization
Timeline
Secretary II
Iowa Racing And Gaming Commission
01.2017 - Current
Clerk Specialist
Iowa Workforce Development
01.2010 - 01.2017
Workforce Associate
Iowa Workforce Fort Dodge
01.2009 - 01.2010
Warranty Clerk
Hog Slat Inc
01.2005 - 01.2008
Manager and Assistant Manager
Kum and Go
01.2002 - 01.2005
Secretary
Lohrville Chiropractic Clinic
01.2001 - 01.2002
Bookkeeper
Farmers Lumber Coop
01.1998 - 01.2001
Secretary
Simply Grand Candles
01.1996 - 01.1997
Accounts Payable Clerk
Hog Slat
01.1994 - 01.1996
High School Diploma -
Pocahontas Area Middle/ High School
Criminal Justice
Iowa Lakes Community College
Accounting
Iowa Central Community College
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