OLAJUMOKE ALABA
Owings Mills,MD
Summary
Proven achiever with a solid background in customer service and project planning, honed at Arc Of Baltimore and Center for Social Change. Excelled in roles requiring organizational skills and decision-making, significantly enhancing operational efficiency. Skilled in MS Office and verbal communication, adept at fostering teamwork and collaboration.
Overview
14
14
years of professional experience
Work History
Day Employee Services Support II
Arc Of Baltimore
10.2020 - 11.2023
- Worked flexible hours across night, weekend, and holiday shifts.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Delivered services to customer locations within specific timeframes.
Residential House Manager
Center for Social Change
04.2010 - 07.2016
- Assisted residents with daily hygiene and living tasks.
- Managed all intake and discharge paperwork and procedures for residents.
- Managed day-to-day operation of home to comply with regulations and agency standards.
- Supervised residents preparing meals and handling chores and provided constructive feedback.
Education
Bachelor Of Applied Science In Information Technology - Information Technology
Grand Canyon University
Phoenix, AZ10.2022
Associate In Information Technology - Microsoft Network Technology
Forties Institute
Baltimore, MD07.2017
Associate Of General Studies - General Studies
Baltimore City Community College
Baltimore, MD06.2014
Arts & Science
Metropolitan High School. Nigeria
Nigeria. 06.2004
Skills
- Organizational Skills
- Decision-Making
- Public Speaking
- Dependable and Responsible
- Project Planning
- Computer Skills
- Social Perceptiveness
- Customer Service
- Excellent Communication
- MS Office
- Fluent in Language
- Teamwork and Collaboration
- Attention to Detail
- Verbal Communication
Timeline
Day Employee Services Support II
Arc Of Baltimore
10.2020 - 11.2023
Residential House Manager
Center for Social Change
04.2010 - 07.2016
Bachelor Of Applied Science In Information Technology - Information Technology
Grand Canyon University
Associate In Information Technology - Microsoft Network Technology
Forties Institute
Associate Of General Studies - General Studies
Baltimore City Community College
Arts & Science
Metropolitan High School. Nigeria
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