Jessica Weston
North Wilkesboro,NC
Summary
Reliable Medical Support professional with 20 years of experience. Expertly assist with office operations and physician support by gathering patient information. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Conscientious Healthcare professional in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing and medication administration. Positive and upbeat with excellent communication skills.
Overview
3
3
years of professional experience
Work History
Medical Assistant
Oak Street Health
07.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Server
Dodge City Steakhouse
07.2021 - 09.2022
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Unarmed Security Guard
Allied Universal Security Services
02.2021 - 06.2021
- Responded quickly to incidents and assessed active situations for security concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Completed full building and grounds patrols to spot and investigate concerns.
- Conducted safety checks, inventory checks and security assessments to apply protective measures.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Trained new security personnel to remain vigilant, apply best practices and comply with policies and procedures.
- Patrolled parking lots and garages to determine security of vehicles and property.
- Reported fires, medical emergencies and criminal activity to authorities to receive prompt response and attention.
- Monitored surveillance cameras to identify suspicious activity and prevent possible crime.
- Monitored alarm systems to detect any unauthorized entries into protected areas.
- Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
Education
Associate of Science - Medical Assisting
Wilkes Community College
Wilkesboro, NC05.2024
Skills
- Payment Collection
- Procedure Assistance
- Medical Billing
- HIPAA Compliance
- Inventory Management
- Indirect Patient Care
- Medical Office Administration
- Medical Terminology
- Patient Flow Management
- Data Entry
- Patient-Focused Care
- Phlebotomy
- Patient Scheduling
- Chronic Disease Management
- Direct Patient Care
- Patient Feeding
- Electronic Health Records
- Companionship and Emotional Support
- Vital Sign Monitoring
Timeline
Medical Assistant
Oak Street Health
07.2023 - Current
Server
Dodge City Steakhouse
07.2021 - 09.2022
Unarmed Security Guard
Allied Universal Security Services
02.2021 - 06.2021
Associate of Science - Medical Assisting
Wilkes Community College
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