Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
Work History
Independent Living Specialist
NorthStar Independent Living
Phoenix, AZ
08.2020 - 08.2021
Provided direct personal care and administrative services to 55 clients.
Documented vital statistics and coordinated with health care providers.
Constructed cognitively stimulating activities.
Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
Senior Outreach Specialist
Centauri Health Solutions
Scottsdale, AZ
01.2020 - 02.2021
Interviewed, screened, enrolled and sourced over 300 cliental to determine eligibility for Social Security Supplemental Income or Social Security Disability
Liaised with insurance companies and hospitals throughout the nation to mitigate profit losses.
Productivity: Individual Acceptance Percentage Goal 121.31% (Actual accepted 353, Goal Accepted is 291 cases), of the cases taken, approval rate of 64.83%, Quality grade 94.75%- standard minimum 90%
Maintained positive relationships with consumers and regularly reached out to offer assistance to individuals to ensure that their benefits are received.
Admissions and Marketing Intern
Desert Terrance Skilled Nursing Facility
Phoenix, AZ
05.2019 - 11.2019
Analyze patients' medical history and skill needs. Review Therapy notes, medical prescription, behavioral history, determine if our services will fit patient's need.
Conduct routine administrative work: insurance verification, set- up patient transport, admissions packets and charting
Use multiple insurance systems to verify insurance (AHCCS, OneSource, Noridian). Use multiple healthcare integrated insurance systems to communicate with healthcare provider (NaviHealth and PointClickCare)
Assist in overseeing and operating a 108 bed nursing facility