Jaimie Crespo

• Manages the achievement of sales goals by ensuring targeted product messages reach both Psychiatrists and Primary Care Physicians needs in the Connecticut territory
• Ensures ongoing effectiveness by consistently strengthening and expanding connections with Psychiatrists, Internal Medicine, Primary Care providers, and their office team
• Establishes territory routes strategically to influence high decile targets, aiming to boost NBRX and TRX growth
• Fostering lasting relationships with Psychiatrists and Primary Care Physicians
• Leveraging product expertise to function in a consultative capacity and enhancing patient outcomes to expand established customers
• Collaborates with NSBU and alliance counterparts to offer solution-based support for healthcare providers
• Efficiently utilizes NSBU resources and applies omni channel approach to deliver value to Psychiatrists and Primary Care Physicians effectively
• Consistently showcased a strong understanding of disease state to primary care physicians and psychiatrists
• Serving as a valuable resource to healthcare professionals and their office staff, I provide education on patient support services, including evolving insurance coverage information such as formulary updates, IDC-10 codes, tried/failed medications required for prior authorizations, as well as assistance with insurance approval, appeals, and denials
• Ensuring that all patient resources were fully available including tasks, such as troubleshooting with pharmacists, delivering co-pay savings cards to specific pharmacies and offices, if and when an issue had occurred
• Conducting compliant lunch and learns to communicate clinical data, aiming to increase current NBRX and TRX volumes. Additionally, I use these sessions to engage with both new and existing prescribers for Trintellix in both live and virtual settings
• Utilizing my established rapport and standing with healthcare providers, I go beyond allotted rep lunch hours. This involves early morning breakfast, coffee breaks, taking advantage of patient cancellations, creating schedule openings to increase product exposure, and addressing their educational needs through follow-ups
• Collaborates with three Lundbeck counterparts to co-promote Trintellix
• Transports samples of Trintellix and conducts thorough quarterly audits on specific lot numbers
• Utilizes Veeva CRM for logging calls, hosting virtual meetings, and distributing samples
• Leverages VitalSigns database to analyze healthcare providers’ prescribing trends to tailor on a quarterly basis. This includes daily routing plans, identifying new targets and opportunities, and optimizing messaging based on both recent and historical prescribing needs
• Operates and ensures the upkeep of the company vehicle using Wheels Fleet Services
• Utilizes SAP Concur to accurately document healthcare provider expenses and finances, ensuring compliance with the sunshine act

FY’23 6 Month

NBRX: +10.97 %

Vs Nation +2.74 %

Vs East +1.92 %

FY’23 QTD

NBRX: +12.97 %

Vs Nation +2.65 %

Vs East +2.24 %

• Prioritized high-value clients through exceptional customer service that reduced turnover rate 20% within a year
• Initiated use of and provide training for Libra and XBE software integration for a premier construction firm with yearly sales of $360+ M
• Coordinated with cross-functional teams and utilize customer historic data to plan and implement data-driven business strategy
• Awarded best demonstration recognition for implementing and taking the lead for a new logistics and technology software
• Executed all computational and database modifications after introducing data-driven strategic planning
• Assisted 300+ customers per day by providing product expertise, completing orders, and handling payments.

• Executed forecasts, advertisements, and strategy to grow clientele by 18%
• Maintained 95% positive customer feedback average for 3 years
• Created a customer rewards program for high-end salon and consistently increased sales month over month
• Received an IMPACT award for introducing and executing a plan to use a product brand from Australia that brought in new clientele from the tristate territory
• Achieved on-budget monthly inventory for 300+ products through identification and reconciliation of discrepancies
• Mentored interns from multiple cosmetology schools
• Manage monthly schedule for a team of 8.

• Maintained 98% positive customer feedback average for 5 years
• Sold $3,000 a week in additional hair products
• Served up to 20 clients per day through consultations and product demonstrations
• Coordinated 5-10 fundraising events per year raising $30,000 for Melanoma research
• Awarded cosmetologist of the year in 2015 for exceeding sales performance, eagerness, and work ethic exceeding expectations.