A'Drian Williams
Dallas,TX
Summary
Hardworking individual enthusiastic about learning. Pursues opportunities to learn new skills and contribute to group success. Offers strong work ethic, attention to detail and problem-solving abilities while meeting and exceeding goals in a diverse set of roles.
Overview
5
5
years of professional experience
Work History
Sales and Service Representative
Clear
11.2024 - Current
- Maintained up-to-date knowledge of product and service changes.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Investigate and resolve customer inquiries and complaints quickly.
- Set and achieve company defined sales goals
- Answer in-depth questions about company offerings, service policies and benefits of each plan.
Warehouse Associate
Amazon
01.2024 - 11.2024
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated RF scanners to track merchandise and verify contents of containers.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Customer Service Representative
Moe's
12.2022 - 01.2024
- Worked flexible schedule and extra shifts to meet business needs.
- Used POS system to enter orders, process payments and issue receipts.
- Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
- Set up multiple line stations with proper tools and products, quality-checked foods and maintained line equipment.
- Trained and assisted new kitchen staff members.
Warehouse Associate
Hello Fresh
04.2022 - 12.2022
- Consistently lifted materials weighing as much as 60+ pounds.
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded, unloaded, and moved material to and from storage and production areas.
Hauler
Junk King
03.2021 - 04.2022
- Used GPS to plan and follow efficient hauling routes, making logical adjustments to avoid delays.
- Complied with safety standards to safeguard cargo and protect company assets.
- Moved items weighing up to 100 pounds using safe lifting strategies.
- Scheduled appointments
- Invoice
Customer Service Representative
Home Depot
05.2020 - 03.2021
- Responded to customer requests for products, services, and company information.
- Assisted in unloading delivery trucks
- Investigated and resolved customer inquiries and complaints quickly.
- Cash handling
Education
No Degree -
Tyler Junior College
Troup, TX08-2020
High School Diploma -
Richardson High School
Dallas, TX05-2020
Skills
- Complaint resolution
- Negotiation tactics
- Direct sales
- Team building
- Reliable
- Close attention to detail
- Leadership abilities
- Dedicated
- Time management
Timeline
Sales and Service Representative
Clear
11.2024 - Current
Warehouse Associate
Amazon
01.2024 - 11.2024
Customer Service Representative
Moe's
12.2022 - 01.2024
Warehouse Associate
Hello Fresh
04.2022 - 12.2022
Hauler
Junk King
03.2021 - 04.2022
Customer Service Representative
Home Depot
05.2020 - 03.2021
No Degree -
Tyler Junior College
High School Diploma -
Richardson High School
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