Highly motivated, results-driven professional with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
21
21
years of professional experience
Work History
Account Executive
CoStar Group Apartments.Com/Homes.Com
Richmond, VA
02.2021 - 07.2024
Maintained accurate records of all sales activities using CRM software systems.
Developed marketing strategies to enhance property visibility on digital platforms.
Managed client accounts and maintained strong relationships with property owners.
Cultivated relationships with key decision makers through regular client visits and follow-up calls.
Developed and implemented a comprehensive sales plan to increase revenue in assigned territory.
Sales Associate
Canon ITS
Chesapeake, Virginia
07.2012 - 02.2021
Answered incoming telephone calls to provide product and service information.
Built and maintained relationships with peers and upper management to drive team success.
Described merchandise and explained use, operation and care.
Processed returns, exchanges, and refunds in accordance with company policies.
Assistant Store Manager
Blockbuster Video
Virginia Beach, Virginia
08.2003 - 07.2012
Trained new employees on store policies, procedures, and customer service standards.
Developed promotional displays to enhance product visibility and customer engagement.
Resolved customer inquiries and complaints to maintain a positive shopping experience.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.