Mariah L Leonard
Maidens
Summary
Expert in crisis handling, alliance building and service screening. Good communication, conflict management and multitasking abilities. Highly motivated and enthusiastic about helping people in need.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Volunteer Coordinator for Strategic Partnerships
Comfort Zone Camp
11.2022 - Current
- Support logistics for weekend youth camps with 50+ participants
- Facilitate multiple training sessions for 30+ volunteers per session, covering topics such as the role of the volunteers at camp and how children grieve.
- Schedule and manage volunteers charged with overseeing 60+ kids each session
- Promptly address and resolve questions and concerns from volunteers
- Maintain and update database on volunteers
Recreation Coordinator
Goochland County Parks and Recreation
05.2016 - 11.2022
- Scheduled and planned weekly youth Summer camps with 75+ participants, including multiple programs at one time.
- Trained and managed staff members.
- Promptly addressed and resolve queries and concerns from parents and staff.
- Maintained and update database for program registrations.
- Managed the daily operations of a recreation center, supervising staff.
- Developed and implemented a variety of recreation programs including sports, arts and crafts, and field trips
- Collaborated with community agencies and city departments to provide youth program opportunities and community involvement programs.
Crisis Hotline Specialist
VA Sexual and Domestic Violence Action Alliance
07.2016 - 05.2019
- Conducted crisis interventions, via phone, to respond to clients in crisis, assess immediate needs and provide support and resources.
- Offered trauma-informed care, safety planning, and connect callers to community resources and services.
- Maintained confidentiality and provide accurate, empathetic responses while managing sensitive situations.
- Documented interactions as needed, adhering to all relevant policies and guidelines.
- Collaborated with local organizations to ensure comprehensive support for clients.
Front Desk Specialist
CMG Foundation
08.2014 - 02.2016
- Answered customer telephone calls promptly and appropriately handled needs.
- Scheduled mediation appointments for various mediators, working around their schedules.
- Organized, maintained and updated information in computer databases.
- Confirmed appointments, communicated with clients, and updated records.
- Collaborated with local court systems to ensure court ordered mediation was attempted and/or completed by clients that were referred.
Education
Master of Science - Interdisciplinary Studies
Liberty University
Lynchburg05-2025
Bachelors - Social Work
Eastern Mennonite University
Harrisonburg, VA04.2014
Bachelors - Peace and Conflict Studies
Eastern Mennonite University
Harrisonburg, VA04.2014
Skills
- Detail Oriented
- Organized
- Computer Proficient
- Volunteer engagement
- Schedule coordination
- Recruiting and training
- Volunteer recruitment
- Relationship building
- Community outreach
- Interpersonal communication skills
- Crisis response
Certification
Crisis Specialist Training
American Association of Suicidology
February 2025-February 2027
Timeline
Volunteer Coordinator for Strategic Partnerships
Comfort Zone Camp
11.2022 - Current
Crisis Hotline Specialist
VA Sexual and Domestic Violence Action Alliance
07.2016 - 05.2019
Recreation Coordinator
Goochland County Parks and Recreation
05.2016 - 11.2022
Front Desk Specialist
CMG Foundation
08.2014 - 02.2016
Bachelors - Peace and Conflict Studies
Eastern Mennonite University
Crisis Specialist Training
American Association of Suicidology
February 2025-February 2027
Master of Science - Interdisciplinary Studies
Liberty University
Bachelors - Social Work
Eastern Mennonite University
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