Valentina Serje
Orange City,FL
Summary
Experienced with identifying and attracting top talent to meet organizational needs. Utilizes comprehensive recruitment techniques and effective talent acquisition strategies. Knowledge of maintaining strong candidate pipelines and ensuring seamless hiring process.
Overview
10
10
years of professional experience
Work History
Staffing Specialist
Epic Personnel Partners
07.2023 - Current
- Managed full-cycle recruiting, sourcing candidates, conducting interviews, and ensuring placements aligned with client needs
- Coordinated payroll data entry and ensured accuracy in employees' accounts and compensation
- Processed new hire paperwork and background checks
- Maintained regular communication with employees regarding payroll inquiries and account issues
- Provided support for filling positions across various departments
- Assisted with filing and maintaining employee records and managing day-to-day office operations
Senior Recruiter, Human Resources
Liberty Staffing USA, LLC
10.2021 - 07.2023
- Communicated directly with clients to understand staffing needs
- Sourced candidates conducted interviews and placed them based on client requirements
- Completed onboarding paperwork, background checks, and drug tests
- Managed timesheet collection, time entry and worked closely with payroll to resolve any discrepancies
- Corrected employee account errors and maintained accurate employee records
- Managed workers' compensation claims, followed up with cases, and communicated with doctors and adjusters to ensure timely claim resolution
- Submitted workers' compensation claims to insurance and created reports for claims follow-ups
- Performed payroll data entry, managed basic benefits, and assisted in customer relations
- Verified employment and handled unemployment communication
Administrative Assistant
Epic Personnel Partners, LLC
01.2021 - 06.2021
- Sourced candidates through Indeed, ZipRecruiter, and social media channels
- Conducted candidate interviews and successfully made placements based on account requirements
- Processed new hire paperwork, background checks, and ensured work eligibility in the US
- Managed payroll submissions, verified employee rates, and ensured proper account maintenance for accurate pay
Senior Advisor | iTunes Senior Advisor
Kelly Services
04.2019 - 01.2021
- Provided technical support to clients, assisting with purchase claims
- De-escalated customer service situations and provided solutions for financial concerns
Senior Technical Advisor
Concentrix
02.2018 - 03.2019
- Delivered technical and strategic support to clients and internal teams
- Assisted consumers with technical, hardware, or software issues
- Supported newer advisors in de-escalating customer service situations
Administrative Assistant
Brothers Commercial Cleaning, LLC
02.2015 - 02.2018
- Scheduled appointments and greeted customers, providing exceptional service
- Performed data entry and coordinated billing confirmations with project managers
- Fielded telephone calls and directed them to the appropriate department
- Managed office supplies and ensured efficient office operations
Education
High School Diploma -
Pine Ridge High School
05.2015
Skills
- Onboarding processes
- Avionte
- Customer service
- Data entry
- Workers’ Compensation Law
- Microsoft
- Computer Networking
Languages
Spanish
Native or Bilingual
Timeline
Staffing Specialist
Epic Personnel Partners
07.2023 - Current
Senior Recruiter, Human Resources
Liberty Staffing USA, LLC
10.2021 - 07.2023
Administrative Assistant
Epic Personnel Partners, LLC
01.2021 - 06.2021
Senior Advisor | iTunes Senior Advisor
Kelly Services
04.2019 - 01.2021
Senior Technical Advisor
Concentrix
02.2018 - 03.2019
Administrative Assistant
Brothers Commercial Cleaning, LLC
02.2015 - 02.2018
High School Diploma -
Pine Ridge High School
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