Kailee Cornell
West Warwick,RI
Summary
Reliable and motivated healthcare and customer service professional with 3+ years of experience supporting patients, managing front desk operations, and leading teams. Skilled in clinical support, patient communication, safety protocols, and administrative tasks. Adept at thriving in fast-paced settings with strong organizational and interpersonal skills.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Medical Assistant
South County Hospital
Wakefield, RI
08.2025 - Current
- Room patients and prepare them for examinations with professionalism and care.
- Measure and record vital signs; assist providers with clinical procedures.
- Manage patient flow and support efficient, high-quality care delivery.
- Maintain accurate medical records and assist with scheduling and follow-ups.
- Provide compassionate support and clear communication to patients and families.
- Managed inventory control and replenishment to ensure operational efficiency.
Senior Reception Technician
CSL Plasma
Warwick, RI
06.2024 - 08.2025
- Greeted donors, conducted health screenings, and managed front desk operations.
- Processed documentation and maintained compliance with company standards.
Shift Manager
McDonald’s
Coventry, RI
08.2023 - 06.2024
- Oversaw shift operations, scheduling, and team leadership in a fast-paced environment.
- Trained new employees and resolved customer concerns efficiently.
Reception Technician
CSL Plasma
West Warwick, RI
06.2022 - 07.2023
- Assisted donors with intake procedures, including vital signs and eligibility assessments.
- Maintained organized documentation and supported donor experience.
Digital Personal Shopper
Walmart
Coventry, RI
07.2021 - 06.2022
- Picked and fulfilled online orders with precision; handled substitutions.
- Managed inventory tracking and customer communication.
Education
General Educational Diploma (GED) -
Middletown, RI04-2020
Skills
- Patient rooming
- Vitals
- Specimen collection
- Scheduling
- Phone triage
- Records management
- Communication
- Empathy
- Conflict resolution
- Customer service
- Documentation accuracy
- Team supervision
- Onboarding training
- POS & Cash Handling
- Inventory & Time Management
- HIPAA compliance
Certification
Basic Life Support (BLS), American Heart Association, 08/01/27
Timeline
Medical Assistant
South County Hospital
08.2025 - Current
Senior Reception Technician
CSL Plasma
06.2024 - 08.2025
Shift Manager
McDonald’s
08.2023 - 06.2024
Reception Technician
CSL Plasma
06.2022 - 07.2023
Digital Personal Shopper
Walmart
07.2021 - 06.2022