Operations and shift management professional with extensive experience leading teams in fast-paced environments including retail, food service, hospitality, manufacturing, and corrections. Military veteran with strong leadership, safety awareness, and operational management experience. Proven ability to supervise staff, manage POS systems, oversee shift operations, maintain inventory, and resolve customer issues quickly and professionally. Recognized for reliability, operational efficiency, and maintaining high standards in demanding environments.
Overview
19
19
years of professional experience
Work History
Caterpillar
Griffin
10.2023 - Current
Operate across five production areas including skidding, canopy, headline, de-harness, and final adjust.
Maintain production quality standards and safety compliance in a fast-paced manufacturing environment.
Recognized for multiple defect-free production months and consistent reliability.
Support operational workflow and coordinate tasks across production teams.
Manufacturing Operations
Shift Lead
Farmer Boys
Las Vegas
03.2022 - 10.2023
Supervised daily shift operations in a high-volume restaurant environment.
Managed POS transactions, end-of-shift reports, and cash deposits.
Maintained inventory and ensured store readiness for opening operations.
Assigned staff duties and ensured customer service standards were met.
Correctional Officer
Nevada Department of Corrections
Las Vegas
02.2021 - 02.2022
Supervised daily activities and safety of 50-80 offenders.
Enforced policies, resolved conflicts, and maintained operational order.
Documented incidents and ensured compliance with safety regulations.
Store Associate
Death Valley Nut & Candy Company / Gas Station
Beatty
01.2021 - 11.2021
Operated POS systems and handled customer transactions.
Maintained store inventory and provided customer service.
Overnight Front Desk Manager
Motel 6
Beatty
02.2020 - 01.2021
Managed overnight hotel operations including reservations and guest check-in/check-out.
Reconciled daily transactions and closed shift reports.
Addressed guest concerns and resolved issues quickly and professionally.
Correctional Officer
Georgia Department of Corrections
Jackson
09.2018 - 11.2020
Responsible for supervision and safety of 250+ offenders.
Enforced safety procedures and institutional policies.
Maintained order and coordinated with staff to ensure facility operations.
Assembler II
Express Employment / Caterpillar
Griffin
01.2016 - 10.2018
Performed after-test assembly and harness installation on heavy equipment.
Maintained production efficiency and quality control.
Overnight Stock Associate
Home Depot
Griffin
08.2015 - 01.2016
Stocked merchandise and maintained inventory organization.
Assisted with overnight logistics and store readiness.
Master Grill Operator / Overnight Manager
Waffle House
Griffin
06.2012 - 08.2015
Managed overnight restaurant operations and staff.
Ensured food quality, customer satisfaction, and operational efficiency.
Ramp Agent / Baggage Handler
Delta Air Lines
Atlanta
03.2009 - 07.2012
Managed baggage handling operations and ramp logistics.
Assisted with minor equipment repairs and operational support.
E-3 United States Coast Guard
Astoria
11.2006 - 07.2008
Honorable discharge.
Developed leadership, discipline, and teamwork skills in a structured environment.