Dynamic healthcare professional with extensive experience in patient care coordination and administrative support, poised to excel in a challenging role. Proven expertise in managing treatment plans, scheduling appointments, and fostering effective patient communication. Strong advocate for team collaboration and adaptability to meet the evolving demands of the healthcare environment. Recognized for reliability, exceptional problem-solving abilities, and outstanding interpersonal skills that enhance patient experiences and drive team success.
1
Certification
19
Years of experience
Work History
Mental Health Treatment Coordinator/RN Case Manager
2 Years 5 Months
Valor Health Care | Cookeville, TN | 03.2024 - Current
Coordinated patient treatment plans, ensuring alignment with physician recommendations and patient needs.
Collaborated with healthcare providers to communicate treatment options and address patient inquiries effectively.
Streamlined appointment scheduling processes to enhance operational efficiency and reduce patient wait times.
Implemented electronic health record systems for improved documentation accuracy and patient data accessibility.
Neuro stepdown Critical care/Registered Nurse
2 Years 4 Months
Cookeville Regional Medical Center | Cookeville, TN | 11.2021 - 03.2024
Administered critical care treatments and medications following established protocols and best practices.
Monitored vital signs and physiological status, adjusting interventions as necessary to ensure patient stability.
Monitored vital signs and physiological status, adjusting interventions to ensure patient stability.
Led quality improvement initiatives to enhance patient outcomes and streamline nursing workflows.
Educated patients and families on disease processes, treatment options, and post-discharge care strategies.
Licensed Practical Nurse
4 Years 9 Months
Covenant Medical Group | Crossville, TN | 03.2017 - 12.2021
Evaluated and prioritized patient needs to facilitate prompt care delivery.
Facilitated diagnostic tests and procedures, maintaining a sterile environment to enhance patient safety.
Administered medications and treatments in accordance with established protocols.
Answered a high volume of phone calls to provide timely communication and support for patients' needs.
Administered wound care treatments to promote healing and prevent infection.
Provided patient education on health conditions and treatment options.
Educated patients and families on health management and post-discharge instructions.
Mentored junior nursing staff, fostering professional development and skill sets.
Educated patients and families on health management and post-discharge instructions to promote recovery.
Admissions Coordinator
5 Years 5 Months
Good Samaritan Society | 10.2011 - 03.2017
Managed coordination of admissions activities to facilitate efficient applicant tracking.
Designed and deployed effective communication initiatives to engage and inform prospective students.
Evaluated applications to ensure compliance with institutional policies and standards.
Collaborated with staff to enhance student engagement and retention initiatives.
Trained new team members on admissions procedures and software systems.
Coordinated admissions processes and maintained accurate applicant records.
Medical Surgical Nurse
4 Years 3 Months
University Medical Center | Lebanon, TN | 07.2007 - 10.2011
Administered medications and monitored patient responses to ensure optimal care outcomes.
Collaborated with multidisciplinary teams to develop and implement individualized care plans.
Educated patients and families on post-operative care and medication management for improved recovery.
Streamlined documentation processes by adopting electronic health record systems, enhancing efficiency.
Mentored junior nurses in best practices for patient assessment and clinical procedures.
Education
Associate of Science - Nursing
Fortis College | Cookeville, TN | 10-2021
3.56 GPA
Practical Nurse - Practical Nursing
Tennessee Technology Center At Nashville | Nashville, TN | 01-2005
Clinical rotation with instructor guidance
Skills
Crisis management
Home-based health support
Community Health Coordination
Residential healthcare expertise
Rehabilitation support
Intramuscular and subcutaneous injection skills
Crisis intervention
Intravenous administration
Behavioral health assessment
Administering medications
Laboratory procedures
Certification
Advanced Life Support- License - 2021-2024
PCMHI-Primary Care Mental Health Integration- Training - 2025
Certified Mental Health Treatment Coordinator, Valor - 2025
CPR Certification BLS
Additional Information
Recently completed my RN. 10/22/2021
Timeline
Mental Health Treatment Coordinator/RN Case Manager