Jeff Schulte

• Aligned database systems with district goals by automating processes and eliminating preventable errors.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Resolved complex problems impacting sales management by implementing cost-effective strategies.
• Boosted market share by establishing sales and distribution channels, developing new products, and solidifying sales partnerships.
• Assessed each location's individual and team performances, analyzing data trends to determine best methods to improve sales results.
• Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
• Achieved regional sales goal of $69.5MM by resolving problems, training staff members and completing action plans.
• Increased used sales growth by 78%
• Rebuilt sales staff utilizing coaching up or coaching out.
• Sales theory training and product training weekly.
• Attracted new clientele and developed customer relationships by hosting product-focused events.

• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
• Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
• Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
• Bolstered sales volume by implementing incentive program and initiating advanced employee training.
• Devised processes to boost long-term business success and increase profit levels.
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Store total volume $16.2MM during a rebuilding year. New sales staff, new parts manager, new outside parts salesman, two new parts associates. Total staff shrunk by 1.

• Maintained relationships with established accounts and prospected new retailers by calling on customers and engaging prospects in person.
• Resurrected and monetized dormant leads to build book of business and increase revenues.
• Achieved monthly sales goals by promoting product benefits and enrolling new clients.
• Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
• Increased sales by offering consultation on products and services and applying customer service and upselling techniques.
• Presented information to customers, peers and management.
• Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
• Contributed to company revenue by securing $7.2MM in product sales with roughly $300k in margin 1st year and $10.5MM with roughly 400k in margin 2nd year.
• Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
• Maintained current knowledge of evolving changes in marketplace.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Handled customer relations issues, enabling quick resolution and client satisfaction.
• Aggressively pursued competitive accounts by differentiating company from competitors.
• Developed value-added solutions and approaches by leveraging trends in customer marketplaces and industries.
• Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.

• Collaborated with and facilitated communications between borrowers and lenders to obtain ideal loans for home purchases.
• Assessed clients' financial data to determine loan suitability.
• Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
• Implemented sales strategies that established relationships with realtors and CPAs.
• Proactively identified solutions for customers experiencing credit issues.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Monitored pipelines to track and log status of loans.
• Explained very technical financial information to applicants in easy to understand language.
• Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
• Supervised loan personnel and motivated to maintain customer service and performance standards.

• Identified and capitalized on community business opportunities with effective networking.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Boosted branch sales by developing and deepening customer loyalty through incentive programs.
• Reviewed and edited loan agreements to promote efficiency and accuracy.
• Recommended loan approvals and denials based on customer loan application reviews.
• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Protected company assets with strategic risk management approaches.
• Maintained scheduling for main branch to keep shifts appropriately staffed.
• Consulted with representatives of regulatory agencies to complete accurate filings and uphold strict compliance.
• Assessed employee performance and developed improvement plans.
• Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
• Maintained friendly and professional customer interactions.
• Met deadlines by proactively managing individual and team tasks and streamlining processes.
• Complied with Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.
• Gathered and reviewed customer feedback to improve operations.
• Engaged employees in business processes with positive motivational techniques.
• Developed and delivered polished sales presentations in order to highlight product and service quality.

Essentially the same responsibilities as a Personal Banker/Assistant Branch Manager at Wells Fargo.

• Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
• Protected company assets with strategic risk management approaches.
• Assisted with complex transactions using overrides and functions requiring additional authorization levels.
• Observed, coached and developed bankers in support of reaching performance objectives.
• Assisted customers with banking transactions, identified and serviced customer needs and resolved issues.
• Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
• Assessed employee performance and developed improvement plans.
• Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
• Identified and capitalized on community business opportunities with effective networking.
• Identified improvement changes regarding key processes for internal controls and accounting procedures.

• Networked to increase client base and encourage existing clients to expand financial portfolios.
• Promoted financial products by maintaining excellent service offering knowledge.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
• Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
• Achieved consistent recognition as top sales performer.
• Developed top-performing teams, leading to increased branch efficiency and positive customer feedback.
• Expanded client base by promoting new financial products.
• Maximized revenue through improved sales techniques and branch productivity.
• Worked closely with management to strategize sales techniques to increase branch production and customer service.
• Backed up teller team by handling needs of new and existing customers at main counter.
• Conducted detailed financial reviews for business clients to sell appropriate products to fit clients needs.

• Monitored accounts for compliance with established payment plans and flagged non-compliances.
• Counseled debtors on payment options and arranged installment agreements.
• Achieved performance goals on consistent basis.
• Trained new team members on scripts, company services and collection strategies.
• Worked in call center environment handling manual and automatically dialed outbound calls.
• Set up drafts and processed immediate payments after conducting thorough research and analysis of account.
• Used probing techniques to determine debtors' reasons for delinquency.
• Negotiated to collect balance in full.
• Maintained top 3 collector on stack ranking.