Summary
Overview
Work History
Education
Skills
Timeline
StoreManager

Kyle Harding

Store Manager
Bel Air,MD

Summary

Accomplished Retail Sales Manager offering over 5 years in boosting performance momentum and exceeding sales quotas. Experience directing store operations for established clothing retailers. Positive team manager with record of high employee retention rates.

Overview

13
13
years of professional experience
4
4
years of post-secondary education

Work History

Store Manager/Sales Manager

Journeys
Bel Air, MD
06.2018 - Current
  • Run store to its best efficiency, making schedules, handling money, training new employees, stock room management, provide excellent customer service

Shift Manager

Starbucks
Belair, US
04.2016 - Current
  • Provide a smile with good customer service
  • Operate Espresso machine with safety and accuracy
  • Help train new employees.Adhered to recipe and presentation standards for specialty coffee drinks
  • Resolved customer disputes with tact and professionalism
  • Updated menu with daily offerings and specials, using personalized artistic touches
  • Correctly followed all health, safety and sanitation guidelines
  • Greeted and connected with every customer, recommending drinks and pastries
  • Running shifts, dishing out breaks, money handling, store inventory, making proper calls
  • Server

Red Lobster
Belair, US
04.2014 - 03.2016
  • Waited tables
  • Provided quick and pleasant service to all customer
  • Was able to up sale wine, more expensive foods, and other items to increase the check
  • Stocked anything that was running low
  • Helped prepare food in mornings when opening.

Fry cook Griller

Fry
Belair, US
04.2013 - 02.2014
  • Operated hot grill and grease friars
  • Worked with hot food at sandwich station
  • Stocked food items from truck into freezer
  • Closing tasks, cleaning store, cleaning down grills, etc.

Stocker

Redners Warehouse
Forest Hill, MD
08.2012 - 02.2013
  • Stocked shelves
  • Organized Pallets
  • Moved and broke down pallets
  • Removed incoming shipments off of truck
  • Set up Displays.Greeted all customers
  • Safely operated manual and electric pallet jacks.

Education

High School Diploma -

C.Milton Wright
Bel Air, MD
08.2010 - 05.2014

Skills

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Timeline

Store Manager/Sales Manager

Journeys
06.2018 - Current

Shift Manager

Starbucks
04.2016 - Current

Red Lobster
04.2014 - 03.2016

Fry cook Griller

Fry
04.2013 - 02.2014

Stocker

Redners Warehouse
08.2012 - 02.2013

High School Diploma -

C.Milton Wright
08.2010 - 05.2014

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Kyle HardingStore Manager