Overview
Work History
Education
Skills
Volunteer Experience
Timeline
Generic

Farrah Hanna

New York

Overview

5
5
years of professional experience

Work History

Server 2

NARO
10.2024 - Current
  • Offered personalized guidance to guests navigating our comprehensive beverage program, encompassing cocktails, wines by the glass, spirits, non-alcoholic beverages
  • Guided guests through an ever-evolving tasting menu wine pairing
  • Crafted non-alcoholic beverage pairings and cocktail pairings based on guest's individual tastes & likings

Server 1

NARO
07.2023 - Current
  • Provided detailed knowledge of seasonal 7-course tasting menu dishes, ingredients, and preparation methods to guide guests through their dining experience
  • Managed and served at numerous private dinners, buy-out events, and collaborations featuring customized tasting menus and curated beverage selections

Lead Server

Zocalo
03.2022 - 05.2023
  • Led a team of 3-8 servers to delivering exceptional service in fast-paced restaurant environment, and assigned closing duties to team of hosts, support staff, and servers to ensure efficiency and the highest standards of cleanliness
  • Demonstrated extensive knowledge of food, bar, and wine menus, including frequently rotating specials items
  • Provided prompt and attentive care to high-end clientele including professional athletes and political leaders

Barista

Atlas Coffee
01.2023 - 05.2023

Tour Guide / University Guide Service

University of Virginia
09.2021 - 05.2023
  • Provided detailed knowledge of seasonal 7-course tasting menu dishes, ingredients, and preparation methods to guide guests through their dining experience
  • Oered personalized guidance to guests navigating our comprehensive beverage program, encompassing cocktails, wines by the glass, spirits, non-alcoholic beverages, and a tasting menu wine pairing
  • Managed and served at numerous private dinners, buy-out events, and collaborations featuring customized tasting menus and curated beverage selections
  • Led a team of 3-8 servers to delivering exceptional service in fast-paced restaurant environment, and assigned closing duties to team of hosts, support sta, and servers to ensure eiciency and the highest standards of cleanliness
  • Demonstrated extensive knowledge of food, bar, and wine menus, including frequently rotating specials items
  • Provided prompt and attentive care to high-end clientele including professional athletes and political leaders
  • Demonstrated a comprehensive knowledge of ingredients and allergens related to menu items, oering customers a personalized dining experience based on individual needs
  • Provided exceptional service to large parties, ranging from 10-25 people, and managed 10-15 table sections

Musician and Coordinator / University Records

University of Virginia
08.2019 - 05.2023
  • Played house shows and concerts hosted by University Records, organized and co-lead fundraiser with Music Resource Center of Charlottesville raising over $1000, facilitated communication between University Records student board and local Charlottesville musicians

Education

BA - Anthropology

University of Virginia
Charlottesville, VA
05.2023

Skills

  • Interpersonal Communication - Exceptional interpersonal communication skills, fostering positive connections and effective collaboration with both customers and team members to deliver excellent service
  • Customer Service - Proven ability to deliver personalized assistance, accommodate varying requests, and ensure utmost satisfaction, enhancing overall customer experience
  • Multitasking - Proficiency in handling multiple tasks simultaneously, such as managing customer orders, processing payments, and assisting other waitstaff, while maintaining a high level of efficiency and accuracy
  • Attention to Detail - Exemplary attention to detail in table setup, presentation of dishes and beverages, and personalized service, ensuring a flawless dining experience for discerning clientele

Volunteer Experience

  • Tour Guide, University Guide Service, Charlottesville, VA, 09/01/21, 05/01/23
  • Musician and Coordinator, University Records, Charlottesville, VA, 08/01/19, 05/01/23

Timeline

Server 2

NARO
10.2024 - Current

Server 1

NARO
07.2023 - Current

Barista

Atlas Coffee
01.2023 - 05.2023

Lead Server

Zocalo
03.2022 - 05.2023

Tour Guide / University Guide Service

University of Virginia
09.2021 - 05.2023

Musician and Coordinator / University Records

University of Virginia
08.2019 - 05.2023

BA - Anthropology

University of Virginia

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Farrah Hanna