Timitra Logan
Hampton,VA
Summary
Highly motivated and adaptable professional with a background in property management, transitioning to software engineering. Seeking an internship opportunity to apply and develop technical skills. Skilled in problem-solving, process optimization, and project management. Quick learner with a genuine passion for technology, eager to contribute to a dynamic engineering team while gaining hands-on experience in coding, debugging, and software design. Committed to continuous learning and leveraging analytical thinking to build innovative solutions.
Overview
5
5
years of professional experience
Work History
Assistant Property Manager
Gates Hudson
04.2023 - Current
- Managed data processing, financial transactions, and vendor communications, ensuring smooth workflow operations.
- Conducted staff training on software systems, including Yardi, Nexus, and accounts receivable tools.
- Assisted in budget planning, resource allocation, and financial data reconciliation.
- Developed analytical thinking skills through problem-solving and workflow optimization.
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Kept accurate records of all resident and tenant correspondence.
Insurance Adjuster
GEICO
11.2020 - 05.2021
- Answering calls and responding to customer complaints
- Accessing customer accounts and policy schedules
- Providing customers with detailed information about policies and products
- Forwarding customers to sales agents when a policy needs to be initiated or upgraded
- Evaluated insurance claims by conducting thorough investigations and analyzing policy coverage.
- Collaborated with other departments within the organization to enhance overall efficiency in processing claims and improving client satisfaction levels.
Customer Service
Apple tech support
10.2019 - 01.2020
- Maintaining a positive, empathetic and professional attitude toward customers at all times
- Responding promptly to customer inquiries
- Acknowledging and resolving customer complaints solving technical issues for customers
- Knowing products inside and out so that I can answer questions
- Handling billing issues
- Collaborated with team members to improve overall customer service experience.
Education
High school diploma -
Skills
- Customer service
- Fair Housing regulations
- Insurance Sales
- Yardi
- Account Management
- Section 8
- Cold Calling
- Administrative support
- Strong communication skills
- Retail sales customer service
- Policy interpretation
Timeline
Assistant Property Manager
Gates Hudson
04.2023 - Current
Insurance Adjuster
GEICO
11.2020 - 05.2021
Customer Service
Apple tech support
10.2019 - 01.2020
High school diploma -
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