Positively represented Banyan Pediatric Care Centers.
Improved outreach with strong community relations and positive connections with referral sources.
Teamed up with various groups to optimize understanding of business and challenges.
Connected clients and families with relevant resources at center and within the community.
Early Childhood Director: Newborn through VPK program
Generations Christian Academy
Trinity, FL
09.2022 - 01.2023
Ensured safety, DCF, and ELC standards implementation while maintaining quality curriculum.
Benefits Director: Life Insurance Agent
American Income Life/Arias Agencies
Tampa, FL
07.2018 - 03.2020
Built strong referral network to generate new business opportunities.
Cultivated and maintained relationships to promote positive work culture.
Met with new and existing policy holders to address needs and implement solutions.
Offered policy guidance and management to promote asset protection.
Little Scholars Preschool Director
Dayspring Academy
New Port Richey, FL
10.2016 - 07.2018
Oversaw preschool program, ensure safety, standard implementation, and curriculum implementation.
Director of Business Development: Continuing Care Retirement Communities, Assisted Living, Alzheimer’s & Dementia Care, Independent Living, Skilled Nursing and Rehabilitation, Personalized Living, Home Health Care
Brookdale Senior Living Solutions
Clearwater, FL
08.2015 - 10.2016
Demonstrated expertise in Continuing Care Retirement Communities, Assisted Living, Alzheimer's & Dementia Care, Independent Living, Skilled Nursing and Rehabilitation, Personalized Living and Home Health.
Maximized physician, patient, and family satisfaction by maintaining excellent communication and assessments for admission.
Community Relations Liaison
East Bay Rehabilitation Center
Clearwater, FL
06.2013 - 07.2015
Increased referrals from physicians, case managers and community resources, assessed acute hospital patients for rehab placement, met with patients and families to promote East Bay Rehabilitation Center’s inpatient and outpatient therapy programs
Inpatient/Outpatient Rehab Liaison
Healthsouth Largo Rehabilitation Hospital
Largo, FL
04.2006 - 01.2013
Increased referrals from Pinellas/Hillsborough/Pasco County area physicians/hospital case management/social work departments, conducted assessments, determined patient eligibility for physical rehabilitation, planned events to promote hospital services
Technical Trainer
Healthsouth Braintree Rehabilitation Hospital
Braintree, MA
09.2003 - 03.2006
Taught useful equipment operation skills to nursing and therapy staff nationwide.
Maintained strong knowledge of the body weight treadmill training device (AutoAmbulator) by participating in extensive corporate training.
Created and offered additional materials to enhance training.
Scheduled classes based on availability of classrooms, equipment or instructors.
Speech/Language Pathologist Technician
Healthsouth Braintree Pediatric Center
Braintree, MA
02.2000 - 09.2002
Facilitated therapy plans for pediatric patients
Office Manager
Healthsouth Braintree Pediatric Center
Braintree, MA
02.2000 - 09.2002
Reviewed files and records to obtain information and respond to requests.
Managed office inventory and placed new supply orders.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Organized team activities to build camaraderie and foster pleasant workplace culture.
Patient Services Representative
Braintree Rehabilitation Hospital
Braintree, MA
06.1994 - 08.1998
Verified demographics and insurance information to register patients in computer system.
Organized and maintained records by updating and obtaining both personal and financial information from patients.
Applied HIPAA privacy and security regulations while handling patient information.
Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information.
Sports Medicine Administration Assistant
Braintree Rehabilitation Hospital
Braintree, MA
06.1994 - 08.1998
Greeted visitors or callers to handle questions or direct to appropriate staff.
Organized both physical and digital files and updated reports to coordinate project materials.
Scheduled appointments, meetings and events for management staff.
Provided secretarial and office management support while building cooperative working relationships.
Education
Bachelor of Science in Education - Communication Disorders/Speech & Language Pathology
Bridgewater State University
Bridgewater, MA
Timeline
Business Development Community PPEC Liaison
Banyan Pediatric Care Centers/The Kidz Club
02.2023 - Current
Early Childhood Director: Newborn through VPK program
Generations Christian Academy
09.2022 - 01.2023
Benefits Director: Life Insurance Agent
American Income Life/Arias Agencies
07.2018 - 03.2020
Little Scholars Preschool Director
Dayspring Academy
10.2016 - 07.2018
Director of Business Development: Continuing Care Retirement Communities, Assisted Living, Alzheimer’s & Dementia Care, Independent Living, Skilled Nursing and Rehabilitation, Personalized Living, Home Health Care
Brookdale Senior Living Solutions
08.2015 - 10.2016
Community Relations Liaison
East Bay Rehabilitation Center
06.2013 - 07.2015
Inpatient/Outpatient Rehab Liaison
Healthsouth Largo Rehabilitation Hospital
04.2006 - 01.2013
Technical Trainer
Healthsouth Braintree Rehabilitation Hospital
09.2003 - 03.2006
Speech/Language Pathologist Technician
Healthsouth Braintree Pediatric Center
02.2000 - 09.2002
Office Manager
Healthsouth Braintree Pediatric Center
02.2000 - 09.2002
Patient Services Representative
Braintree Rehabilitation Hospital
06.1994 - 08.1998
Sports Medicine Administration Assistant
Braintree Rehabilitation Hospital
06.1994 - 08.1998
Bachelor of Science in Education - Communication Disorders/Speech & Language Pathology