Healthcare benefitsPaid time offWork-life balance401k matchPaid sick leave
1
Language
36
years of professional experience
Professional receptionist with experience supporting busy office environments, including legal settings. Skilled in customer service, communication, and data entry, with a focus on scheduling appointments, managing client inquiries, and handling sensitive information with discretion.
Work History
Receptionist
23 Years 6 Months
Belovin Franzblau & Associates, P.C. | 04.2003 - Current
Greeted visitors and clients, maintained professional front-desk environment, and verified appointment arrivals.
Managed multi-line phone system, routing client calls to appropriate attorneys and staff.
Scheduled meetings, court-related appointments, and conference rooms using accurate calendar coordination.
Processed incoming and outgoing mail, deliveries, and legal correspondence with attention to confidentiality.
Maintained reception area supplies, equipment, and daily office readiness for smooth operations.
Resolved routine client inquiries promptly, directing concerns to proper legal staff when needed.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Maintained confidentiality of information regarding clients and company.
Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Receptionist
11 Years 5 Months
Miriam DeSoyza Learning Center | 03.1991 - 08.2002
Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Provided clerical support to company employees by copying, faxing, and filing documents.
Assisted with onboarding new clients and securing paperwork completion.
Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.