Shawn Keown
Destin
Summary
Dynamic leader with a proven track record at Travel and Leisure, adept in strategic planning and sales expertise. Empowers teams to exceed objectives, achieving record VPG's through effective sales coaching and solution selling. Skilled in staff management and analytical problem-solving, consistently driving performance and customer satisfaction.
Knowledgeable and DOS ready, Bringing a proven track record in driving sales and cultivating teamwork and relationships if all departments. Demonstrated success in leading sales teams to meet and exceed targets, with notable achievements to include multiple Presidents Clubs, T&L Manager of the Year Nominee, several quarterly awards and Sales Rep of the Year for Destin.
Overview
19
19
years of professional experience
Work History
In House Sales Manager
Travel and Leisure
04.2022 - Current
- Handled compliance and retention, implemented successful sales processes, and daily team trainings to meet customer needs and wants.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Consistently exceeded quarterly sales targets through diligent effort and persistence in closing deals running 130%+ of target
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
General Sales Manager
Mercedes Benz
06.2020 - 04.2022
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
In House / Frontline Sales Representative
Wyndham Destinations
02.2015 - 05.2021
- Developed strong product knowledge through continuous learning initiatives that enabled persuasive presentations and effective handling of objections during sales discussions.
- Identified routinely as a top contributor and mentor to junior representatives. Strong closer and top volume producer each month for both A and B volumes.
- 300% of targeted VPG YTD in personal production
- Ensured I was never the smartest man in the room throughout the past 10 years.
Patrolman
United States Air Force, USAF
05.2006 - 05.2010
- Assisted with the apprehension and processing of individuals involved in criminal activity, ensuring proper procedures were followed for evidence collection and detainee rights protection.
- Completed rigorous training programs in defensive tactics, firearms proficiency, and first aid to enhance skill set and job performance.
- Maintained order during emergency situations, implementing crisis management strategies for swift resolution.
- Coordinated closely with allied forces during joint operations, enhancing interoperability and mission effectiveness.
Education
Bachelor of Arts - Public Relations - Journalism
Indiana University, Bloomington
Bloomington, IN12-2013
Skills
- Staff management
- Goals and performance
- Sales expertise
- Strategic planning
- Sales process
- Empowers high-performing sales teams
- Sales presentation
- Sales team training
- Product knowledge
- Sales coaching
- Analytical problem solver
- Solution selling
Awards
Los Victorious Winner
Presidents Club x3
Sales Rep of the Year (Destin)
Manager of the Year x 2 (Emerald Grande)
In House Travel and Leisure Pinnacle Award
Sapphire Million Dollar Club
Travel and Leisure Manager of the Year Nominee
Timeline
In House Sales Manager
Travel and Leisure
04.2022 - Current
General Sales Manager
Mercedes Benz
06.2020 - 04.2022
In House / Frontline Sales Representative
Wyndham Destinations
02.2015 - 05.2021
Patrolman
United States Air Force, USAF
05.2006 - 05.2010
Bachelor of Arts - Public Relations - Journalism
Indiana University, Bloomington
Similar Profiles
Clarence SmithClarence Smith
Assistant General Manager at Travel and LeisureAssistant General Manager at Travel and Leisure
Cecilia MarinCecilia Marin
Business Operations Coordinator at Travel And Leisure, Worldmark TropicanaBusiness Operations Coordinator at Travel And Leisure, Worldmark Tropicana
Pilot ParkPilot Park
Director of Sales Quality Assurance at Travel and LeisureDirector of Sales Quality Assurance at Travel and Leisure