Anthony Pollock
-
Jacksonville,NC
Summary
Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders. Experienced retail team member adept at picking the best quality items to meet shopper needs. Knowledgeable about substitution policies and payment procedures. Good organizational and time management abilities.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
In-Store Shopper
Whole Foods Market
Wilmington, NC
08.2020 - 03.2021
- Fulfills Online orders efficiently, accurately, and with a sense of urgency
- Detail-oriented, paying attention to product and order accuracy
- The ability to keep the staging area organized and free of clutter.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Associate
Sam's Club
Jacksonville, NC
10.2017 - 03.2020
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Educated new hires on company policies and procedures by designing and developing training program.
- Maximized customer interactions by promptly identifying needs and wants.
- Worked alongside retail representatives to enhance product presentations and advertising collateral.
- Managed customer relations and customer service through daily communication and interaction.
Education
Bachelor of Science - Information Technology
University of North Carolina At Wilmington
Wilmington, NC 08.2018 - 12.2021
Associate of Arts - Arts
Coastal Carolina Community College
Jacksonville, NC 05.2015 - 08.2018
Skills
Accurate money handling
Sales proficiency
Product knowledge
Trend understanding
Customer Relations
Online ordering familiarity
Product and service sales
Point of sale operation
Stocking and replenishing
Active Listening
Excellent Communication
Multitasking Abilities
Accomplishments
Earned the rank of Eagle Scout in Boys scouts of America in 2015.
Timeline
In-Store Shopper
Whole Foods Market
08.2020 - 03.2021
Bachelor of Science - Information Technology
University of North Carolina At Wilmington
08.2018 - 12.2021
Associate
Sam's Club
10.2017 - 03.2020
Associate of Arts - Arts
Coastal Carolina Community College
05.2015 - 08.2018