Deidra Angulo
San Antonio,Texas
Summary
Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
6
6
years of professional experience
Work History
Hostess
Perry Homes
2024.05 - Current
- Established positive flow of communication with agents and clients for the Sales Specialist.
- Studied property listings, interviewed prospective clients, accompanied clients to properties and discussed condition of sales.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers
- Developed and implemented marketing strategies to maximize sales and attract new clients.
- Coordinated appointments to show tenants and buyers prospective homes.
SALES CONSULTANT
BELLA VISTA HOMES
2022.12 - 2023.07
- Meet with potential buyers on-site to answer questions about the community and give tours of the homes available
- Calling perspective buyers and building rapport with realtors is also very important in this industry
- As a Bella Vista Sales professional you must excel in building exceptional communication and presentation skills
- Some of a sales professional duties for new home sales are
- Creating CMA for your community and surrounding builders
- Excellent verbal and written communication skills
- Thorough understanding of contracts
- Be able to communicate proficiently with buyers, architects, designers, and construction team
- Ability to read blueprints, including plan modifications
- Ability to remain flexible and efficient in a fast-paced environment
- Ability to make intelligent and quick decisions, working well under pressure, when faced with unexpected occurrences or delays
- Work in a team environment
- Efficiently multitask while analyzing and solving problems.
SENIOR SALES CONSULTANT
TRAVEL AND LEISURE
2020.11 - 2022.12
- Revolve around the ability to network, build relationships with clients and persuade families to purchase ownership to ensure life long memories with one another
- There is a wide range of duties in this position, including
- Be knowledgeable about the usage of the product
- Identify prospective customers, lead generation and conversion
- Contact new and existing customers to discuss needs
- Emphasize the features of products to highlight how they solve customer problems
- Answer questions about the product
- Maintain contact lists and follow up with customers to continue relationships
- Conduct face-to-face presentations
- Establish commonality and build rapport with prospective and/or current owners
- Articulate the benefit of traveling with Wyndham Destinations.
- Monitored and managed staff performance to attain target metrics both individually and team unit.
- Evaluated clients' needs and created plan of action to provide solutions.
- Increased territorial share by driving new market penetration strategy to address emerging customer and industry needs.
LEASING AGENT
GREENWOOD STAR
2018.05 - 2020.11
- Perform many organizational tasks to help renters and lessees find the property that meets their needs and best promote the business
- Meeting potential renters and guiding them on tours of available units
- Following up on leads for potential renters
- Performing background checks, credit checks and other responsibilities to see if perspective renters qualified
- Preparing leasing documents for potential renters using property standards and regulations
- Handling the collection of rent payments, security deposits and application fees
- Keeping residents informed of any changes to rental agreements or upcoming property events or issues
- Building a rapport with current tenants to give them personalized services
- Keeping an eye on community facilities such as mailrooms, fitness centers and community property.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Distributed and followed up on tenant renewal notices.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local, and federal housing requirements.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Invited prospects to fill out application upon completion of property tour.
Education
Bachelor of Communication - Communication Studies
University of Texas Rio Grande Valley
Brownsville, TX05.2017
High School Diploma -
Karen Wagner High School
06.2014
Skills
- Guest Services
- Social Perceptiveness
- Staff Management
- Time Management
- Oral and Written Communication Skills
- Critical Thinking and problem solving
- Product Promotions
- Persuasion
- Guest Engagement
- Call Management
- Problem-solving abilities
- Customer Service
- Microsoft PowerPoint
Accomplishments
- Youngest crowned Till this day Miss San Antonio 2014 (Scholarship opportunity through the Miss America program)
- Student Ambassador for Mayor Julian Castro 2012-2015
- Miss Texas Regency 2019
- Miss Regency International 2021
- Principle Dance for Image Dance Company since 2009
Leadership Experience
- 02/01/12, 02/01/13, Miss West Texas Teen 2012, Miss America Organization, Teen Ambassador representing the teen Miss America organization promoting my nonprofit organization S.W.A.G. which stands for Strength through Wellness and Arts for our Generation. I would promote my platform my influencing the youth of my generation to live a healthier lifestyle by the art of dance.
- 02/01/13, 02/01/14, Miss Capitol of Texas Teen 2013, Miss America Organization, Teen Ambassador representing the teen Miss America organization promoting my nonprofit organization S.W.A.G. which stands for Strength through Wellness and Arts for our Generation. I would promote my platform my influencing the youth of my generation to live a healthier lifestyle by the art of dance.
- 03/01/14, 03/01/15, Miss San Antonio 2014, Miss America Organization, Representing the city of San Antonio for the Miss America organization continuing to promote my nonprofit 'S.W.A.G.' and being a public figure for the City of San Antonio. Till this day I was the youngest ever crowned Miss San Antonio.
- 01/01/11, 01/01/14, Mayor Julian Castro Youth Student Ambassador, City of San Antonio, I was chosen as the High School representation amongst thousands of applicants for the city of San Antonio working alongside Julian Castro to help the city be a healthier city and speak in front of city and state councils to give ideas on how we can help in ways to be fit and a more active city.
Timeline
Hostess
Perry Homes
2024.05 - Current
SALES CONSULTANT
BELLA VISTA HOMES
2022.12 - 2023.07
SENIOR SALES CONSULTANT
TRAVEL AND LEISURE
2020.11 - 2022.12
LEASING AGENT
GREENWOOD STAR
2018.05 - 2020.11
Bachelor of Communication - Communication Studies
University of Texas Rio Grande Valley
High School Diploma -
Karen Wagner High School
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