Summary
Overview
Work History
Education
Skills
Additional Information
Accomplishments
Certification
Interests
Timeline
SoftwareEngineer

Madisyn Margotat

Havre,MT

Summary

Hard-working individual with experience in multiple areas from customer service to supervising. Exceptional experience leading teams, delivering results, and exceeding expectations. Skilled at using educational knowledge and industry expertise to achieve results. Ready to develop new skills and grow knowledge by gaining practical experience. Quick learner familiar with common software and technology operations. Currently pursing bachelors degree in Health Promotion with an intent to further education with a Masters in Public Health.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
2
2
Certifications

Work History

Supervisor of Nutrition Services

Northern Montana Hospital
Havre, MT
12.2019 - Current
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced environment.
  • Directed activities of kitchen workers preparing and serving meals.
  • Monitored food preparation, production and plating for quality control.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Reviewed dietary needs of residents and made necessary changes to meal tickets.
  • Delegated duties of workers when short staffed or facing time management issues.
  • Worked as a kitchen aide when needed by serving and prepping meals.
  • Completed inventory and ordered products.

Customer Service Representative

GNC
Havre, MT
06.2019 - 12.2019
  • Recommended products to customers, thoroughly explaining details.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Provided information regarding promotions and loyalty programs.

  • Collected customer feedback and made process changes to exceed customer satisfaction goals.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Customer Service Associate

Bed Bath And Beyond
Kalispell, MT
01.2019 - 05.2019
  • Answered customer questions regarding promotions and membership opportunities.
  • Helped customers with online ordering to when products were out of stock.
  • Promoted products of the week during checkout process.
  • Helped customers complete purchases, locate items and join reward programs.
  • Collected and authorized payments of guests.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reviewed weekly sales ads and monitored price changes.
  • Used POS system to enter orders, process payments and issue receipts.
  • Supported promotional plans by updating signage with price changes.
  • Blocked and faced products on displays and shelves in accordance with company policy.

Logistics Team Member

Target
Helena, MT
08.2018 - 01.2019
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Unloaded arriving product stock and moved to store display areas.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Moved packages to loading area using lift equipment and conveyor systems.
  • Completed daily orders with expert picking and packing of shipments.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Prepared orders for shipment by inserting associated paperwork, tagging boxes and scanning barcodes to upload package data to tracking system.

Cashier

Walgreens
Susanville, CA
02.2018 - 07.2018
  • Helped customers complete purchases, locate items and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in front lanes.
  • Collected and authorized payments of guests.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Reviewed weekly sales ads and monitored price changes.
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Performed cash, card and check transactions to complete customer purchases.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.

Education

High School Diploma -

Lassen High School
Susanville, CA
08.2016 - 06.2018

No Degree - Pre Physical Therapy

Flathead Valley Community College
Kalispell, MT
08.2018 - 05.2019

Bachelor of Science - Integrated Health Sciences/ Health Promotion

Montana State University Northern
Havre, MT
08.2019 - Current

Skills

    Staff Management

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Additional Information

  • Awards , Dean’s List 2020-2022, 2023-2025 Dennis & Phyllis Washington Foundation Scholarship, 2020-2021 Alumni COHP Scholarship, 2020-2021

Accomplishments

  • Supervised team of 15 staff members.
  • Achieved reliability through effectively helping with kitchen duties.
  • Got promoted within 1 year of being hired, from part-time kitchen aide to full time supervisor.

Certification

CPT - Certified Personal Trainer- NASM

Interests

Fitness

Nutrition

Health and Wellness

Timeline

Certified Nutrition Coach- NASM

02-2020

Supervisor of Nutrition Services

Northern Montana Hospital
12.2019 - Current

Bachelor of Science - Integrated Health Sciences/ Health Promotion

Montana State University Northern
08.2019 - Current

CPT - Certified Personal Trainer- NASM

07-2019

Customer Service Representative

GNC
06.2019 - 12.2019

Customer Service Associate

Bed Bath And Beyond
01.2019 - 05.2019

Logistics Team Member

Target
08.2018 - 01.2019

No Degree - Pre Physical Therapy

Flathead Valley Community College
08.2018 - 05.2019

Cashier

Walgreens
02.2018 - 07.2018

High School Diploma -

Lassen High School
08.2016 - 06.2018

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Madisyn Margotat