Hi, I’m
Ephraim Jones
Automotive Finance Manager
Lakewood,NJ
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 24-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
29
years of professional experience
Work History
Freehold Hyundai
Finance Manager / Business Development Director
06.2013 - Current
Job overview
- Determine sales quotas and goals by submitting metrics to Dealer Principal and GM weekly, while overcoming organizational challenges
- Propose innovative purchase solutions by examining customer’s credit worthiness
- Communicate changed automotive laws to team members using electronic means
- Operate Vin Solutions, CRM Suite, Dealer Socket, and High Gear tools as onsite subject-matter expert
- Demonstrate presentations of premium services to clients for better purchasing operations.
Pine Belt Enterprises, Inc.
Business Development Consultant
07.2005 - 06.2013
Job overview
- Explored various payment options by observing and interviewing customer requirements; while steering business development efforts for Chevrolet, Chrysler, Jeep, and Subaru
- Advised senior management on vehicle sales calls and online activities
- Led multiple referrals by contacting former and potential customers.
DCH Kay Honda
Finance Manager
05.2000 - 07.2005
Job overview
- Increased customer satisfaction by providing exceptional service throughout the auto finance process.
- Improved dealership profitability by effectively managing and closing high-value deals.
- Developed strong relationships with lenders to secure favorable loan terms for customers.
- Prioritized transparency in communication with clients, building trust through clear explanations of financial obligations.
- Maximized revenue generation by upselling a variety of finance and insurance products to customers.
Wendy’s
Manager
09.1998 - 05.2000
Job overview
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Six Flags Great Adventure
Area Supervisor
04.1996 - 09.1998
Job overview
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
Education
William Paterson University of New JerseyWayne, NJ
General Coursework from Communications
Neptune High SchoolNeptune, NJ
Diploma from All
Skills
- Strategic Planning & Execution
- Finance & Budget Management
- Documentation & Reporting
- Operational Excellence
- Revenue Optimization
- Data Analysis & Integrity
- Contract Negotiations
- Team Training & Leadership
Professional Development
- CDK Global Leadership Training (Traver Technologies)
- Jim Moran and Associates’ F&I Sales Process
- Toyota Quality Financial Management Certification
Timeline
Finance Manager / Business Development Director
Freehold Hyundai
06.2013 - Current
Business Development Consultant
Pine Belt Enterprises, Inc.
07.2005 - 06.2013
Finance Manager
DCH Kay Honda
05.2000 - 07.2005
Manager
Wendy’s
09.1998 - 05.2000
Area Supervisor
Six Flags Great Adventure
04.1996 - 09.1998
William Paterson University of New Jersey
General Coursework from Communications
Neptune High School
Diploma from All
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