Breanna Bramel
Campbellsville,KY
Summary
Highly motivated, Animal Studies specialist and current Veterinary Assistant looking to further a career which is nature-oriented and allows me to grow my current skills. While at Eastern Kentucky University, I interned with Mill Creek Veterinary Center to complete my degree in Animal Studies. Following the completion of my internship, I was offered a full-time position at the Vet Center as an assistant. Since then, I have been able to further my experience with public service and hands-on application with animals ranging from domestic to exotic. I have become very fond of educating clients and using my knowledge to more efficiently express concerns to clients. My current position has allowed me to enhance my skills in organization, self-motivation, and problem-solving for managing fast-paced work. I specifically enjoy providing enrichment, husbandry, and extensive support to all the animals under my care. My high passion for working with the public, and being surrounded by nature and wildlife led me to search for a position that can help me to enhance my experience and education.
Overview
3
3
years of professional experience
Work History
Veterinary Assistant/Receptionist
Mill Creek Veterinary Center
06.2021 - Current
- Educate clients about information regarding the physical and medical conditions of their animal(s).
- Provide clients with outstanding care regarding the customer-sales-experience.
- Improved client relations through effective communication and education on pet health needs.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Reduced stress for patients with calming techniques during exams and procedures, creating a positive experience.
- Create a positive experience for the patient and client through productive, yet gentle handling skills.
- Managed kennel duties responsibly, ensuring cleanliness, safety, nutrition, hydration, and exercise monitoring recovering boarding animals.
- Observed animals for signs of distress and sickness.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
- Facilitated efficient inventory management through regular stock counts, and organizing storage areas.
- Ability to form business-to-consumer relationships within a clinical setting.
- Manage high-paced situations to maintain cleanliness and calmness in a rapidly changing environment.
- Train new staff members on current company procedures and advise them on dealing with difficult situations.
- Advise the primary Veterinarian, within dire situations, of other treatments that may cater to the animal in question.
- Manage disgruntled clients kindly and informatively.
- Improve patient care by assisting with examinations, surgeries, and diagnostic procedures.
- Created a hygienic and safe environment by maintaining equipment and facilities with attentiveness.
Education
Bachelor of Arts - Animal Studies
Eastern Kentucky University
Richmond, KY12.2021
Associate of Arts - General Education
Elizabethtown Community And Technical College
Elizabethtown, KY2019
Skills
- Microsoft Office
- Detail oriented
- Medical Knowledge/Terminology
- Public Speaking
- High Motivation
- Quick Study
- Personable Communication
- Self-Driven
- Excellent Customer Service
- Pharmacology
- Animal Nutrition
- Radiology
- Emergency and Preventive Care
- Animal Safety
- Client Education
- Animal Behavior
- Record-Keeping
- Animal Biosecurity
Timeline
Veterinary Assistant/Receptionist
Mill Creek Veterinary Center
06.2021 - Current
Bachelor of Arts - Animal Studies
Eastern Kentucky University
Associate of Arts - General Education
Elizabethtown Community And Technical College
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