Summer Hinson
Kenmore
Summary
Multitasking Veterinarian Assistant and Receptionist willing to work any shift and offering great work ethic with excellent job attendance. Animal lover with 2 years of successfully assisting veterinarians and taking medical histories. Committed to learning new tasks and considered highly motivated employee.
Overview
9
9
years of professional experience
Work History
Veterinary Assistant/Receptionist
Atlantic Veterinary Hospital
04.2023 - Current
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Provided customer support to clients, answering questions and addressing concerns.
- Monitored vital signs and provided nursing care for animals.
- Administered injections, oral medications and topically applied medications prescribed by veterinarian.
- Assisted in examination and treatment of animals in veterinary clinic.
- Restrained animals for examination and treatment.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Sales Associate
Celebrate Tuxedos
10.2022 - 03.2023
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Trained new employees on customer service, money handling and organizing strategies.
- Stayed current on company offerings and industry trends.
- Solved customer challenges by offering relevant products and services.
- Built relationships with customers and community to promote long term business growth.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Contributed to team objectives in fast-paced environment.
Assistant Manager
DXL Big & Tall
07.2018 - 08.2022
- Assist the Retail Store Manager in planning and implementing strategies to attract customers
- Coordinate daily customer service operations (e.g
- Sales processes, orders and payments)
- Track the progress of weekly, monthly, quarterly and annual objectives
- Monitor and maintain store inventory
- Evaluate employee performance and identify hiring and training needs
- Supervise and motivate staff to perform their best
- Coach and support new and existing Sales Associates
- Monitor retail operating costs, budgets and resources
- Suggest sales training programs and techniques
- Communicate with clients and evaluate their needs
- Analyze consumer behavior and adjust product positioning
- Handle complaints from customers
- Research emerging products and use information to update the store's merchandise
- Create reports, analyze and interpret retail data, like revenues, expenses and competition
- Conduct regular audits to ensure the store is functional and presentable
- Make sure all employees adhere to company's policies and guidelines
- Act as our store's representative and set an example for our staff
Assistant Manager
Torrid
10.2015 - 07.2018
- Promotes sales by demonstrating merchandise and products to customers
- Helps customers by providing information, answering questions, obtaining merchandise requested, completing payment transactions, and preparing merchandise for delivery
- Prepares sales and customer relations reports by analyzing and categorizing sales information, and identifying and investigating customer complaints and service
- Keeps current inventory records by checking merchandise and anticipating customer demand
- Prepares reports by collecting, analyzing, and summarizing information
- Delivers quality service by establishing and enforcing organization standards
- Collecting customer data and importing it accurately
Education
No Degree - Veterinary Technology
Penn Foster
High School Diploma -
Jackson High School
05.2013
Skills
- Verbal and Written Communication
- Guest Relations
- Microsoft Office
- Billing and Payment Processing
- Hospitality and Accommodation
- Animal restraint
- Proficient in Cornerstone
- Vaccine administration
- Medical record-keeping
- Lab operations
Timeline
Veterinary Assistant/Receptionist
Atlantic Veterinary Hospital
04.2023 - Current
Sales Associate
Celebrate Tuxedos
10.2022 - 03.2023
Assistant Manager
DXL Big & Tall
07.2018 - 08.2022
Assistant Manager
Torrid
10.2015 - 07.2018
High School Diploma -
Jackson High School
No Degree - Veterinary Technology
Penn Foster
Similar Profiles
Jocelyn FortsonJocelyn Fortson
Center Director at Heart And Paw: Mid-Atlantic Veterinary HospitalCenter Director at Heart And Paw: Mid-Atlantic Veterinary Hospital
Kimberly-Carol BackleKimberly-Carol Backle
Customer Service Representative at Atlantic Veterinary CollegeCustomer Service Representative at Atlantic Veterinary College
Andrea CowanAndrea Cowan
Veterinary Assistant Intern at Atlantic Veterinary ClinicVeterinary Assistant Intern at Atlantic Veterinary Clinic