Ivan Hernandez
Waipahu,Hawaii
Summary
Seasoned Restaurant/Kitchen Manager with 5 years in management and 8+ years in the restaurant industry with a proven track record at Outback Steakhouse, adept in BOH operations and exceptional customer service. Mastered inventory management, reducing waste and elevated dining experience through meticulous food plating and presentation. Skilled in leading teams to exceed health and cleanliness standards, ensuring top-notch quality and guest satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Restaurant / Kitchen Manager
Outback Steakhouse
Kapolei, HI
09.2015 - 03.2024
- Managed the kitchen and the F.O.H. , as well as opening and closing the restaurant. Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings.
- Responsible for hiring, scheduling, ordering products and supplies, maintaining cleanliness of the restaurant, rotating products first in, first out, managing food waste, labor, and sales.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed food inventory every Sunday to manage products and waste within the week, and plan for the week ahead.
- Maintained accurate records of food costs, labor costs, waste management and other related expenses.
- Explained goals and expectations required of trainees.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
- Resolved customer complaints in a timely manner while maintaining a positive attitude towards guests at all times.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
Education
High School Diploma -
Metropolitan High School
Los Angeles, CASkills
- Customer service
- BOH operations
- Ordering supplies
- Performance improvement
- Food plating and presentation
- Inventory management
- Cleaning and sanitation
Certification
- ServSafe Manager certification
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Restaurant / Kitchen Manager
Outback Steakhouse
09.2015 - 03.2024
High School Diploma -
Metropolitan High School
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