Dynamic and decisive leader with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
Work History
Sales Lead
Aeropostale
Wichita Falls, TX
09.2021 - Current
Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Analyzed prior delivery processes and uncovered more efficient method.
Led sales team to exceed quarterly sales goals.
Reported sales data to upper management for review.
Contacted customers to immediately find resolutions for escalated issues.
Sales Associate
Hot Topic
Wichita Falls, TX
08.2021 - 10.2021
Prepared merchandise for sales floor by pricing or tagging.
Engaged with customers to effectively build rapport and lasting relationships.
Helped customers locate products and checked store system for merchandise at other sites.
Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
Answered customer questions regarding sizing, accessories and proper care for merchandise.
Waitress
Hana Japanese Sushi Bar & Grill
Natchitoches, LA
11.2020 - 01.2021
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Suggested appropriate food and drink pairings to increase per-ticket sales.
Cashier
Sullivan's Grocery
Kentwood, LA
08.2018 - 08.2020
Restocked and organized merchandise in front lanes.
Answered questions about store policies and addressed customer concerns.
Helped customers complete purchases, locate items and join reward programs.
Monitored self-checkout systems and provided assistance or intervention where required.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.