Trinity Baham
Sales Lead
Wichita Falls,TX
Summary
Dynamic and decisive leader with excellent planning and problem-solving abilities. Ready to pursue new professional challenges and career advancement with growing company.
Overview
3
3
years of professional experience
4
4
years of post-secondary education
2
2
Certificates
Work History
Sales Lead
Aeropostale
Wichita Falls, TX
09.2021 - Current
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Analyzed prior delivery processes and uncovered more efficient method.
- Led sales team to exceed quarterly sales goals.
- Reported sales data to upper management for review.
- Contacted customers to immediately find resolutions for escalated issues.
Sales Associate
Hot Topic
Wichita Falls, TX
08.2021 - 10.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers locate products and checked store system for merchandise at other sites.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Waitress
Hana Japanese Sushi Bar & Grill
Natchitoches, LA
11.2020 - 01.2021
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Upsold drink specialty items, wine selections and desserts to increase overall sales and exceed targets.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
Cashier
Sullivan's Grocery
Kentwood, LA
08.2018 - 08.2020
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored self-checkout systems and provided assistance or intervention where required.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
High School Diploma -
Jewel M Sumner High School
Kentwood, LA 08.2016 - 06.2020
Skills
Brand promotion
Client relationship building
Sales strategy
Certification
Food Handler License
Timeline
Food Handler License
01-2022
TABC License
01-2022
Sales Lead
Aeropostale
09.2021 - Current
Sales Associate
Hot Topic
08.2021 - 10.2021
Waitress
Hana Japanese Sushi Bar & Grill
11.2020 - 01.2021
Cashier
Sullivan's Grocery
08.2018 - 08.2020
High School Diploma -
Jewel M Sumner High School
08.2016 - 06.2020