Lisa Smith
Fairmont,NC
Summary
Driven and resourceful administrative professional with twenty + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
25
25
years of professional experience
Work History
Executive Assistant to the Chief Executive Officer
UNC Health Southeastern
Lumberton, NC
01.2015 - Current
- Contributed to smooth business operations by planning and organizing meetings and conferences.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Prepared documents, reports and presentations for executives and board members using advanced software proficiencies.
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Prepared meeting agendas and briefing papers for members of board of directors and executive team
- Processed travel expenses and reimbursements for executive team and senior management group
- Managed complex calendar scheduling with focus on proper allocation of executive availability
Foundation Specialist
Southeastern Health Foundation
Lumberton, NC
02.1999 - 12.2015
- Created marketing materials for events, campaigns and annual reporting
- Managed annual events (golf tournament, black-tie gala, employee campaign)
- Maintained donor files and provided guidance through Medical Center processes
- Compiled donor and financial reporting utilizing Raiser's Edge and Excel as fundraising software
- Provided support to Foundation Executive Director with planning and execution of annual goals
- Provided support to Medical Center Administration and to trustees of for both Southeastern Health and Southeastern Health Foundation
Rehabilitation Services Secretary
Southeastern Regional Medical Center
Lumberton, NC
05.1998 - 01.1999
- Executed daily duties which included scheduling patients, faxing reports to physicians, maintaining patient files and routine secretarial expectations
- Registered patients in AS400 and filed/processed insurance, Medicaid, Medicare claims/payments
- Typed dictation for therapist to provide physicians regarding patient progress
- Used Microsoft Word and other software tools to create documents and other communications
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Developed and maintained courteous and effective working relationships
- Maintained energy and enthusiasm in fast-paced environment
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork
Medical Imaging Secretary
Southeastern Regional Medical Center
Lumberton, NC
06.1997 - 04.1998
- Performed clerical duties, such as word processing, data entry, answering phones and filing.
- Scheduled patients, delivered charting to nursing units and physicians and typed next day schedules for various departments within Medical Imaging
- Hung patient films for radiologist review and dictation
Education
Some College (No Degree) - General Education
University of North Carolina At Pembroke
Pembroke, NCSome College (No Degree) - General Studies
Robeson Community College
Lumberton, NCHigh School Diploma -
Fairmont High School
Fairmont, NC06.1994
Skills
- Correspondence and Memos
- Calendar and Scheduling Software
- Customer Service
- Meeting Minutes
Timeline
Executive Assistant to the Chief Executive Officer
UNC Health Southeastern
01.2015 - Current
Foundation Specialist
Southeastern Health Foundation
02.1999 - 12.2015
Rehabilitation Services Secretary
Southeastern Regional Medical Center
05.1998 - 01.1999
Medical Imaging Secretary
Southeastern Regional Medical Center
06.1997 - 04.1998
Some College (No Degree) - General Education
University of North Carolina At Pembroke
Some College (No Degree) - General Studies
Robeson Community College
High School Diploma -
Fairmont High School