Summary
Overview
Work History
Skills
Timeline
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Ciera McCausland

South Weber,Utah

Summary

Experienced and versatile Lead Senior GTM Recruiter with over 8 years of full-cycle recruiting experience. Proven track record in identifying top talent through various sourcing channels and techniques. Adept at managing multiple priorities, mentoring junior recruiters, and maintaining a high standard of recruitment practices. Passionate advocate for DEI, actively involved in fostering inclusivity. Recently took time off to be a stay-at-home parent and caregiver, now transitioning back into the workforce.

Overview

7
7
years of professional experience

Work History

Lead Senior GTM Recruiter

Route
03.2022 - 08.2023
  • Led all sales hiring efforts, with a primary focus on Account Executive (AE) positions
  • Cross-functionally trained the entire recruiting team on AE hiring strategies, resulting in enhanced sourcing, interviewing, and candidate outreach techniques
  • Created interview plans, persona charts, and content for the team to use during sourcing and when engaging with candidates
  • Increased AE acceptance rate from 72% (2022 numbers) to 95% for 2023, maintaining an overall AE acceptance rate of 83%
  • Decreased time to hire from 26 days to 23.8 days (YTD 2023) and time to fill from 75 days to 19.3 days (YTD 2023), exceeding the goal of under 30 days for time to fill
  • Improved InMail response rate from 19% in 2022 to 31% in 2023
  • Personally reviewed over 1,200 profiles from junior recruiters, leading to the identification of hundreds of high-potential candidates for projects
  • Led strategy and team for an aggressive hiring push for Q1-Q2, resulting in 97 hires extended, including 80 AE hires, surpassing the goal a month early
  • Contributed to 50 AE hires, with a majority being sourced candidates.

Lead Sales Recruiter and Operations Manger

Filevine
05.2021 - 03.2022
  • Facilitated full-cycle recruiting across all sales roles, including director, enterprise, and management positions
  • Implemented data-driven strategies and fostered trusted partnerships between recruiting and sales personnel
  • Led multiple strategic recruiting efforts, including targeted referral and nurture campaigns, event sourcing, and marketing collaboration
  • Implemented the current ATS system and customized processes to match business needs
  • Created orientation and onboarding initiatives for new hires while collaborating with company leaders
  • Developed and refined recruiting scripts to improve candidate experience
  • Exceeded acceptance and attainment metrics by maintaining an average acceptance rate of 80%-90% and extending 39 offers in Q4 2021
  • Managed a requisition load of 25-50 positions simultaneously
  • Achieved company record for time to fill, closing a Sales Operations role in just 10 days.

Senior Recruiter / Academy Director

FotoFly
06.2016 - 05.2021
  • Recruited, hired, trained, and managed 50+ seasonal employees yearly while attending to permanent staff needs
  • Managed day-to-day operations, including payroll, human resources, and company-wide marketing
  • Launched customer perception initiative, improving reviews across major platforms
  • Developed operational systems for a seasonal event photographing 8-10 thousand families in six weeks
  • Implemented company-wide budget cuts, resulting in increased profitability throughout tenure
  • Implemented Covid-19 pandemic protocols while increasing revenues year over year
  • Increased enrollments by 80% year over year from 2017-2018
  • Managed day-to-day operations and ensured compliance with education guidelines
  • Developed curricula for photography students in collaboration with multiple instructors.

Skills

  • Full-cycle recruiting
  • Data-driven strategies
  • Partnership building
  • ATS
  • Implementation
  • Onboarding and orientation
  • Candidate experience improvement
  • Operational management
  • Employee management and team training
  • Budgeting and profitability
  • Compliance and regulations

Timeline

Lead Senior GTM Recruiter

Route
03.2022 - 08.2023

Lead Sales Recruiter and Operations Manger

Filevine
05.2021 - 03.2022

Senior Recruiter / Academy Director

FotoFly
06.2016 - 05.2021

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Ciera McCausland