Summary
Overview
Work History
Education
Skills
Timeline
Generic

Merrick Goldy

Minden,NV

Summary

Driven Busser with almost 2 years of experience working with restaurant teammates. Skilled at cleaning and organizing while addressing customer concerns with speed, accuracy and professionalism. Committed to customer satisfaction to resolve complex issues and win customer loyalty.

Overview

3
3
years of professional experience

Work History

Expo\Cashier

Great Basin Brewery
02.2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Addressed customer needs and made product recommendations to increase sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Maintained current knowledge of store promotions and highlighted sales to customers.

Busser

Katies Country Kitchen
09.2022 - 06.2023
  • Reset and cleaned tables quickly to prepare for new customers.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Trained new staff in bussing and cleaning procedures.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.
  • Assisted servers in providing efficient service for improved guest experiences.

Cashier

Yogurt Beach
08.2022 - 01.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Busser

Sonnys Real Pit BBQ
08.2021 - 12.2021
  • Reset and cleaned tables quickly to prepare for new customers.
  • Refilled drinks and provided extra napkins and silverware to go extra mile in serving customers.
  • Delivered exceptional service by remaining attentive to guests'' needs without being intrusive.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Respected guest privacy by discreetly clearing dishes without interrupting conversations.
  • Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.

Education

No Degree - Ems Basics

Western Nevada College
Carson City, NV

High School Diploma -

Douglas High School
Minden, NV
06.2023

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Table Bussing
  • Team Collaboration
  • Safety awareness
  • Professional Appearance
  • Food Running
  • Efficient Table Clearing
  • Server Support

Timeline

Expo\Cashier

Great Basin Brewery
02.2024 - Current

Busser

Katies Country Kitchen
09.2022 - 06.2023

Cashier

Yogurt Beach
08.2022 - 01.2023

Busser

Sonnys Real Pit BBQ
08.2021 - 12.2021

No Degree - Ems Basics

Western Nevada College

High School Diploma -

Douglas High School

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Merrick Goldy