BRIANNA NUZZO
Clearwater,FL
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Accounts Payable/Receivable
Suburban Dealership
03.2018 - 03.2020
- Maintain records and manage accounts payable to existing accounts and reviewing statements in matching them to current invoices and check disbursements.
- Prepared vendor invoices and processed incoming payments.
- Investigated daily variances and corrected errors to resolve discrepancies.
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Assistant Manager
Marathon
02.2018 - 10.2018
- Responsible for processing returns and checking all inventory levels to make sure product received was up to corporate returning levels.
- Managed all transactions making sure cash inflow and outflow was up to par to cash flow analysis.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Created organization systems for inventory control, merchandising, financial reports and schedules, dramatically increasing operational efficiency.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Cosmetologist
Ulta Company
10.2017 - 10.2018
- Researched latest trends in hair and makeup to stay updated on color, style and technique.
- Maintained client treatment records and designed long-term care programs for return customers.
- Suggested treatments and styles to suit customer appearance and fashion choices.
- Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
- Spoke with clients regarding health history, expectations, services and procedures for safety and customer satisfaction.
Independent Contractor Bartender
Self-employed
10.2015 - 06.2018
- Managed alcohol inventory levels and ordered products as needed.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Collaborated closely with clients to better understand entire project scope.
- Built library of models and reusable knowledge-base assets to produce consistent and streamlined business intelligence results.
- Managed five employees.
Education
Diploma -
Pinellas Park High School
01.2007 - 01.2011
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Sunstate Academy
01.2017 - 01.2018
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St. Petersburg College
01.2020 - Current
Skills
Vendor invoice processing
General accounting
Account Reconciliation
Complaint resolution
Report preparation
Shipping procedures understanding
Timeline
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St. Petersburg College
01.2020 - Current
Accounts Payable/Receivable
Suburban Dealership
03.2018 - 03.2020
Assistant Manager
Marathon
02.2018 - 10.2018
Cosmetologist
Ulta Company
10.2017 - 10.2018
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Sunstate Academy
01.2017 - 01.2018
Independent Contractor Bartender
Self-employed
10.2015 - 06.2018
Diploma -
Pinellas Park High School
01.2007 - 01.2011