Berenice Moguel
Dallas
Summary
Dynamic professional with a proven track record at Olive Garden Restaurant, excelling in customer service and team collaboration. Demonstrated ability to enhance customer satisfaction and streamline operations, showcasing multitasking proficiency and effective time management. Skilled in fostering warm relationships and ensuring seamless service delivery, contributing significantly to team success.
Overview
2025
2025
years of professional experience
Work History
Host
Olive Garden Restaurant
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Oversaw large group dynamics and resolved unforeseen events seamlessly during busy shifts.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Receptionist
Berridge Manufacturing
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Processed cash transactions with precision and ensured accurate records.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Server
Olive Garden Restaurant
01.2024 - Current
- Delivered food and drinks quickly, ensuring customer satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Cultivated warm relationships with regular customers.
Education
Associate Of Applied Business - Business
Sunset High School
Dallas, TXSkills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Olive Garden Restaurant
01.2024 - Current
Host
Olive Garden Restaurant
Receptionist
Berridge Manufacturing
Associate Of Applied Business - Business
Sunset High School
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