Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Alyssa Bourbonais

Kernersville,USA

Summary

Ambitious Real Estate Broker and client advocate skilled in establishing buyer and seller partnerships to foster stress-free real estate sales transactions. Proven success in contract negotiation and housing market monitoring. Strong focus on sales marketing to increase clientele.

Overview

9
9
years of professional experience

Work History

Real Estate Broker

Keller Williams Realty
06.2018 - Current
  • Organized and facilitated property showings, open houses, and virtual tours to attract potential buyers and generate leads
  • Established strong professional network with lenders, attorneys, and contractors, ensuring smooth real estate transactions for clients
  • Demonstrated expertise in market analysis, providing clients with accurate pricing strategies to maximize property value
  • Successfully closed over 50 real estate transactions
  • Conducted thorough market research to stay informed on current trends and property values, providing clients with accurate pricing guidance
  • Collaborated with mortgage brokers, attorneys, and inspectors to ensure smooth and efficient real estate transactions for clients
  • Developed and implemented strategic marketing campaigns to promote listings and attract potential buyers
  • Utilized strong negotiation skills to secure favorable terms for both buyers and sellers, leading to high customer satisfaction ratings
  • Advised clients on various real estate investment opportunities, including residential, commercial, and land acquisitions
  • Developed and implemented customized real estate strategies to meet the specific needs and goals of each client
  • Provided expert guidance on real estate laws and regulations, ensuring clients were compliant with all legal requirements
  • Conducted market research and analysis to identify investment opportunities and recommended strategies for property acquisitions and dispositions

Operations Manager

ARL Network
05.2021 - 11.2022
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Led onboarding and training of new hires to fulfill business requirements.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Developed and maintained relationships with external vendors and suppliers.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Interacted well with customers to build connections and nurture relationships.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked orders and notified customers of status or potential delays.
  • Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
  • Monitored performance of logistics operations to identify areas for improvement.
  • Coordinated shipments and tracked progress to facilitate timely delivery.

Sales Consultant

American Eagle
10.2017 - 07.2018
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Provided sales and customer service assistance to walk-in traffic
  • Helped customers complete purchases, locate items, and join reward programs.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Restocked and organized merchandise in front lanes.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.

Cashier

The Street Boutique
11.2017 - 06.2018
  • Used POS system to enter orders, process payments and issue receipts.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Built relationships with customers to encourage repeat business.

Childcare Provider

Fitness One
08.2015 - 07.2017
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Introduced children to educational games and activities to boost learning.
  • Assisted in potty training and other daily hygiene activities to support child development.
  • Encouraged children to develop healthy social and emotional skills.
  • Provided emotional support and guidance to children during difficult times.
  • Read stories, sang songs and facilitated creative play.

Education

Real Estate -

Triad Real Estate School
Winston Salem, NC
06.2018

Business Degree - undefined

Appalachian State University
10.2017

High School Diploma - undefined

Robert B. Glenn High School
Kernersville, NC
06.2017

Skills

  • Active Listening
  • Communication
  • Customer Service
  • Interpersonal
  • Leadership
  • Problem Solving
  • Home sale guidance
  • Lead generation
  • Company procedure adherence

Accomplishments

  • 2019 Rookie of the Year, Keller Williams Realty, 03/01/20, Awarded to the agent that demonstrated the most growth both professionally and personally in their first real estate year at the company.
  • Bronze Award, Keller Williams Realty, 03/01/21, Awarded to those who sold 3 to 4 million in volume that calendar year.

Timeline

Operations Manager

ARL Network
05.2021 - 11.2022

Real Estate Broker

Keller Williams Realty
06.2018 - Current

Cashier

The Street Boutique
11.2017 - 06.2018

Sales Consultant

American Eagle
10.2017 - 07.2018

Childcare Provider

Fitness One
08.2015 - 07.2017

Business Degree - undefined

Appalachian State University

High School Diploma - undefined

Robert B. Glenn High School

Real Estate -

Triad Real Estate School
Alyssa Bourbonais