Patient Financial Coordinator
Johns Hopkins Regional Physicians
Columbia, MD
02.2023 - Current
- Daily insurance verification for each scheduled patient
- Contact self-pay patients with deposit information/past due balance
- Inform patients of non-par insurance
- Obtain eligibility and benefits via online portals/carriers directly
- Document all financial information in patient's EMR
- complete designated work queue daily
- Coordinate with patient's for accurate MSP/COB
- Confirm every scheduled test has auth/send to auth when nothing noted
- Assist scheduling and front line with insurance questions/issues